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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Experienced Nurse Manager with experience in emergency and medical environments along with a proven ability to lead others and provide compassionate care to patients of all ages. Experienced in leading daily department operations, monitoring staffing levels/needs, providing training/coaching, and supervising cross functional teams. Highly adept in managing complex patient cases in addition to maintaining positive communication with co-workers, vendors, patients and members of management.

 

Key Competencies

 

         Operations Management

         Patient/Family Education

         Staffing/Labor Planning

         Case Management

 

         Staff Management

         Emergency Medicine

         Team Leadership

         Operating/Capital Budgets

 

         Coaching/Training

         Attention to Detail

         Regulatory Compliance

         Process Improvement

 

Professional Experience

Metro Health Medical Center, Cleveland, OH Date-Date

Nurse Manager-Outpatient Internal Medicine Clinic

  Directed day-to-day administrative and nursing operations with a focus on increasing productivity and efficiency in addition to improving patient satisfaction levels

  Review and address complex patient issues, monitor staffing needs, create comprehensive internal strategies, and supervise staff members

  Design and monitor annual operating budgets, review/approve expenditures, and ensure continuous compliance with federal/state regulations within the organization

 

Cleveland Clinic Foundation, Garfield Heights, OH December 2013-Present

Nursing Operations Manager

  Instrumental in the daily management of clinic operations which required reviewing and diffusing patient care issues and maintaining positive communication with executive management

  Monitored and adjusted staffing levels in order to ensure appropriate coverage levels, recorded patient service/satisfaction metrics, and designed standard operating procedures

  Played a lead role in ensuring the clinic maintained continuous compliance with federal, state, and medical regulations/laws

 

Cleveland Clinic Foundation, Cleveland, OH December 2013-May 2014

Manager, Clinical Documentation Department

  Supervised all departmental operations within the clinical documentation department with a focus on improving quality and efficiency levels

  Utilized superior communication and interpersonal abilities in order to work effectively with Physicians, midlevel providers, nursing staff, and caregivers

  Identified need clinical documentation modifications, reviewed records to ensure appropriate reimbursement is obtained, and reviewed department metrics

  Maintained a significant knowledge of Medicare and Medicaid regulations, provided training to members of the medical staff, and reported medical center outcomes

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Professional Experience Continued:

Cleveland Clinic Foundation, Medina, OH January 2010-November 2013

Nurse Manager, ICU & Cardiac Telemetry Nursing Units

  Directed both nursing and operational functions within the organization which included overseeing the ICU and 2 north cardiac telemetry nursing units

  Created and implemented standard operating procedures, monitored patient care levels, ensured regulatory compliance, and supervised staff members

  Reviewed and adjusted staffing levels, created work schedules, and handled human resources functions such as payroll processing and training/coaching

  Designed both operating and capital budgets for the units, monitored purchasing logistics, and fostered positive rapport with management within other departments

 

Cleveland Clinic Foundation, Euclid, OH August 2004-January 2010

Nursing Operations Manager

  Played a lead role in overseeing operations within a medical environment which included addressing complex patient issues, monitoring staff needs, and optimizing departmental resources

  Created/approved hospital operating budgets, approved expenditures and/or purchases, and ensured departmental compliance with federal/state guidelines

 

Additional Professional Experience Includes:

  Director of Nursing-Emergency Department, Doctors Hospital of Stark County, Stark, OH

  Clinical Nurse Coordinator-Occupational Health Services, The Cleveland Clinic Foundation, 2002-2003

  Center Director/Registered Nurse, Akron Endoscopy Center-Am-Surg Inc., 2001-2000

  Medical Department Manager/Occupational Health Nurse, Medgroup Inc.-Alcoa, 2000-2001

  Clinical Nurse Manager, Center for Corporate Health, The Cleveland Clinic Foundation, 1999-2000

  Center Administrator, Concentra Managed Care Inc., 1997-1999

 

Education/Certifications

 

Masters of Business Administration, Louisiana State University, Currently Attending

Bachelor s of Science, Nursing, Ohio University

Bachelor of Arts, Business Administration, Kaplan University

Associate of Applied Science, Nursing, Cuyahoga Community College


Current Six Sigma Lean Green Belt

Current Paramedic Certification, State of Florida & Ohio

ACLS/BLS Instructor

 

Community Involvement

 

Member/Volunteer, Freemason Ohio Chapter

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include a strong background in nursing and operations management roles with a background in supervising staff members, creating standard operating procedures focused on improving processes, implementing both operational and capital budgets, and monitoring patient satisfaction levels. In addition, I have a keen ability to lead internal strategic initiatives and foster positive rapport with co-workers, clients, and patients.

 

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Nursing and a Master s of Business Administration (currently pursuing).

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx

 

 

Date

 

 

 

Contact Name

Company Name

Address

City/State/Zip Code

 

Dear ________________:

 

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

 

As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVIEW) vital to your immediate and long-term objectives.

 

Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

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