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- Self-motivated Project Manager with a proven track record of steering multi-million dollar projects to on time, within budget completion.
- Demonstrated ability to oversee full project lifecycle, including planning, testing and conducting in depth analysis.
- Dynamic leadership and communication skills, key to fostering positive relationships with employees and clients.
Project Engineer, Life Sciences & Specialty Services 2011-Present
Streamline process improvement initiatives in regard to project coordination of a $25M cold chain facility, focusing primarily on maximization of shipment capabilities and increasing company revenue.
Chief responsibilities include proposal creation, business case development, business requirement gathering and documentation of project status.
Collaborate extensively with multiple business units to design innovative, needs based customer solutions to ensure overall satisfaction and retention.
Develop strategic test plans and adjust project plans accordingly.
Strategically delegate tasks to maximize team resources.
Recognized for development of website for global cold chain capabilities, launching of cold chain facility in Memphis and obtaining approval for Aircraft Dry Ice Project.
Project Engineer, Global Trade Services 2006-2011
Fulfilled key full cycle project management position, with responsibilities including project scheduling, financial justification and business case development for multiple projects, including a deep frozen solution for the life sciences industry.
Implemented Cross-Functional Development Process (XFDP/GDP) to effectively streamline all operations, resulting in increased overall efficiency.
Generated thorough reports and relayed project status information to appropriate parties.
Exemplified strong leadership and communication abilities while prioritizing tasks appropriately.
Compiled data, conducted thorough market research and performed in depth analysis/testing to ensure quality control throughout all operations.
Strategically identified inefficiencies and developed successful solutions.
Recognized for launching CryoPort/Quest in 3 week period, leading the GTS ETD Phase I Test Plan and obtaining MD approval for VISA CAGE replacement.
Project Management Advisor, Global Invoicing 2005-2006
Utilized strong management skills and industry knowledge to provide critical support to Managing Director, focusing on gathering business requirements, project planning and conducting market trend research.
Conducted thorough analysis of multiple projects, including NAFTA 7.1, STAMPS System Redesign and Customer Problem Resolution and Analysis.
Project Engineer, Postal Transportation Planning / Customer Engineering 2003-2005
Contributed extensively to project planning, with associated responsibilities including business case development, gathering of business requirements, scheduling and maintaining open lines of communication for multiple projects.
Maintained quality control and ensured regulatory compliance throughout all operations.
Recognized for contribution to successful launch of SmartPost Plus.
Project Engineer, System Form Engineering 1999-2003
Manager, System Audits and Engineering 1997-1999
Associate to Sr. Engineer, System Assurance Engineering. 1993-1997
Engineering Assistant V, System Audits and Engineering. 1988-1993
Checker / Sorter, MEM Hub Operations 1984-1988
Master of Business Administration, General Management, Dowling College, Memphis, TN; 2002
Bachelor of Science in Electrical Engineering, University of Memphis, Memphis, TN; 1991
FedEx Five Star Award Winner; 2016
Incentive Stock Plan Recipient, Two Time Winner
Manager of the Year Award
FedEx Services Rising Star Award
Super Star Award
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