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Dedicated Leader seeking a challenging position in the hospitality industry.
Demonstrated ability to oversee daily operations within a fast-paced restaurant.
Recognized for the ability to create a positive customer experience and deliver high quality service.
Skilled in making knowledge based food / beverage recommendations to upsell menu items.
Strong leadership and organizational skills, key to leading high-performance teams.
Attention to Detail
Delvecchios Pizzeria & Italian Restaurant, Weston, FL 2014-Present
Demonstrate an ability to perform under pressure and take on increasing responsibility as necessary.
Deliver high quality customer service throughout all interactions.
Foster a positive, welcoming environment to enhance customer experience and promote repeat business.
Exemplify strong leadership skills while overseeing staff members.
Use excellent organizational abilities to maintain proper food / beverage inventory levels.
Responsible for creating weekly schedules.
Burlington Coat Factory, Davie, FL 2016
Front End Supervisor
Received merit based promotion from Cashier role due to strong leadership and customer service skills.
Provided excellent customer service; made knowledge base product recommendations and rapidly resolved questions.
Provided support to Cashiers; maintained accuracy throughout all financial operations.
Staples, Weston, FL 2013-2015
Key Holder / Cashier
Promoted sale of various types of office equipment.
Ensured customers received high quality customer service throughout all interactions.
Sorted incoming shipments and ensured aesthetic appeal throughout store front.
Bachelor Degree in Business Management, Broward College, Davie, FL; In Progress
Associate of Arts in Business Administration, Broward College, Davie, FL; 2014
Volunteer Baseball Coach
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