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Yyyyyy x. yyyyyy

- 328 Cypress Ave Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Liaison/Client Coordinator ▪ Office Manager (Healthcare/Human Services)

Qualifications Profile


    Highly self-motivated and results-driven management professional with more than 16 years providing high-performaxxxxxxe sales & promotions, customer services, and operations support in the retail and healthcare sectors, with a view to transitioning into office management and related positions in the healthcare/human services moving forward.

-    Proven altruistic disposition in providing exceptional patient care for the medically disadvantaged members of society, providing efficient healthcare services that enable patients to recover in part or in whole.

-    Detail-oriented and analytical with critical thinking to resolve professional conflicts and work issues.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidexxxxxxe, performaxxxxxxe excellexxxxxxe, and teamwork synergies across diverse ethnicities and multi-fuxxxxxxtional engagements.


Key Expertise


    Policies & Regulatory Compliaxxxxxxe

    Staff Supervision & Training

    Office & Staff Administration

    Claims Administration

    Conflict Management

    Records & Document Management

Sales & Healthcare Operations

    Retail Sales Management

    Merchandise Visibility Management

    Customer Service Management

    Event/Promotions Management

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Health Case Management

    Consultative Healthcare

    CPR & First Aid Administration

    Productivity Tools: MS Office


Professional Experiexxxxxxe


Home Instead Senior Care Greensboro XXXXXX Habitation Technician 2008 2017

    Responsible for providing healthcare support to assigned individuals in home-based care by an organization that provides 24 hour and live-in care, companionship services, personal care, meals and nutrition, transportation, household duties, respite care, and hospice care support services.

    Served as a home health aide with several clients, often per day, that ixxxxxxluded bed ridden and convalescing patients, assisting with daily activities, administering medication, and handling transportation in meeting doctor appointments.

Stan Murphy ( xxx-xxx-xxxx 2016 - 2017

    Provided healthcare and ambulatory assistaxxxxxxe in rehabilitating Mr. Stan Murphy following his full knee replacement surgery, collaborating with the Physical Therapist in implementing routine regimen to restore his mobility.

Dara Murphy ( xxx-xxx-xxxx 2010 2015

    Provided healthcare assistaxxxxxxe to Mrs. Doris Murphy recovering from a knee replacement surgery, continuing during her chemotherapy and after successful remission to ensure her full recovery to normal living.

Cato Fashions Ÿ Greensboro, XXXXXX Clothing Manager 2005 2008

    Managed merchandise visual displays and staff training, collaborating with regional management in restructuring store operations for process efficiexxxxxxy, and generating weekly reports of inventory tracking and finaxxxxxxial performaxxxxxxe.

    Maintained effective staff scheduling that maximized store resources in meeting audit requirements.


Limited Too Ÿ Greensboro, XXXXXX Assistant Manager 2003 2004

    Designed and executed effective merchandise visibility with creative displays and efficient inventory control.

    Managed end-of-day sales recoxxxxxxiliation and bank deposits while serving as lead trainer maximizing training resources to bring sales staff to meet performaxxxxxxe expectations, innovative salesmanship and seasonal promotions.


Victoria s Secret Ÿ Greensboro, XXXXXX Sales Lead/Register 2000 2003

    Managed store displays of intimate apparel for maximum visibility, while maintaining cost-effective and efficient inventory control and security for intimate apparels and fragraxxxxxxe.

    Recognized for leading the sales force in achieving sales targets in the Greensboro-Winston Salem area for 4 quarters


Education & Credentials


    B.S. in Health Sciexxxxxxe/Management, GPA 3.34, WALDEN UNIVERSITY Minneapolis, MN (Spring 2017)

    Dental Administrative Assistant, GPA 4.0, GUILFORD TECHNICAL COMMUNITY Jamestown, XXXXXX (2008)

    Theater & Communication Major, SHAW UNIVERSITY Raleigh, XXXXXX

Professional Development/Certification

    BLS/CPR Training (2016)

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