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- 328 Cypress Ave Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Liaison/Client Coordinator ▪ Office Manager (Healthcare/Human Services)
Highly self-motivated and results-driven management professional with more than 16 years providing high-performaxxxxxxe sales & promotions, customer services, and operations support in the retail and healthcare sectors, with a view to transitioning into office management and related positions in the healthcare/human services moving forward.
- Proven altruistic disposition in providing exceptional patient care for the medically disadvantaged members of society, providing efficient healthcare services that enable patients to recover in part or in whole.
- Detail-oriented and analytical with critical thinking to resolve professional conflicts and work issues.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Strong people management and interpersonal communication skills that inspire confidexxxxxxe, performaxxxxxxe excellexxxxxxe, and teamwork synergies across diverse ethnicities and multi-fuxxxxxxtional engagements.
Policies & Regulatory Compliaxxxxxxe
Staff Supervision & Training
Office & Staff Administration
Records & Document Management
Sales & Healthcare Operations
Retail Sales Management
Merchandise Visibility Management
Customer Service Management
Relationship Management (Clients, Stakeholders, Public, & Suppliers)
Health Case Management
CPR & First Aid Administration
Productivity Tools: MS Office
Responsible for providing healthcare support to assigned individuals in home-based care by an organization that provides 24 hour and live-in care, companionship services, personal care, meals and nutrition, transportation, household duties, respite care, and hospice care support services.
Served as a home health aide with several clients, often per day, that ixxxxxxluded bed ridden and convalescing patients, assisting with daily activities, administering medication, and handling transportation in meeting doctor appointments.
Provided healthcare and ambulatory assistaxxxxxxe in rehabilitating Mr. Stan Murphy following his full knee replacement surgery, collaborating with the Physical Therapist in implementing routine regimen to restore his mobility.
Provided healthcare assistaxxxxxxe to Mrs. Doris Murphy recovering from a knee replacement surgery, continuing during her chemotherapy and after successful remission to ensure her full recovery to normal living.
Managed merchandise visual displays and staff training, collaborating with regional management in restructuring store operations for process efficiexxxxxxy, and generating weekly reports of inventory tracking and finaxxxxxxial performaxxxxxxe.
Maintained effective staff scheduling that maximized store resources in meeting audit requirements.
Designed and executed effective merchandise visibility with creative displays and efficient inventory control.
Managed end-of-day sales recoxxxxxxiliation and bank deposits while serving as lead trainer maximizing training resources to bring sales staff to meet performaxxxxxxe expectations, innovative salesmanship and seasonal promotions.
Managed store displays of intimate apparel for maximum visibility, while maintaining cost-effective and efficient inventory control and security for intimate apparels and fragraxxxxxxe.
Recognized for leading the sales force in achieving sales targets in the Greensboro-Winston Salem area for 4 quarters
Education & Credentials
B.S. in Health Sciexxxxxxe/Management, GPA 3.34, WALDEN UNIVERSITY Minneapolis, MN (Spring 2017)
Dental Administrative Assistant, GPA 4.0, GUILFORD TECHNICAL COMMUNITY Jamestown, XXXXXX (2008)
Theater & Communication Major, SHAW UNIVERSITY Raleigh, XXXXXX
BLS/CPR Training (2016)
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