Yyyyyy x. yyyyyy

6292 S Onyx Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx

www.linkedin.com/in/dustinlittle810 | abc@xyz.com

Career Summary

Motivated leader and business professional with years of retail sales and asset management experience. High-energy with a keen ability for achieving success as both a team member or individual. Commended often by customers for commitment to superb service delivery and positive demeanor. Seeking a challenging and exciting new position with an innovative company that will allow for continued career advancement and a positive work/life balance; targeting Project or Account Manager roles.

Skills & Areas of Expertise

Customer Service | Project Management | Process Improvements | Critical Thinking | Interpersonal Communication

Problem Solving | |Management | Training & Development | Strategic Planning & Analysis | Performance Assessment

Example-Based Leadership | Cross-Functional Teamwork & Collaboration | Operations Coordination | Asset Protection

Accounting & Bookkeeping | Inventory Control | P&L | Scheduling & Workflows | Cash Handling | Cost Control & Budgeting

Safety Measures | Regulatory Compliance | Retail Best Practices | Retailing Waves | Customer First Programs

Employment History

Impact Sales, LLC, Retail Sales Manager | 2016-Present

• Oversee operations for 336 stores; effectively supervise and train Retail Coverage Merchandisers within an assigned territory
• Offer strategic direction and vision on a daily basis to RCMs to maximize client sales opportunities for clients; use Impact Sales systems and tools to bolster efficiency in scheduling and managing team efforts
• Ensure the presence of a direct line of sight to the overall objectives and in-store execution required by our clients
• Motivate team to achieve objectives for client shelving, merchandising, sales and new item execution efforts
• Motivate team to understand how to identify selling best practices to support sales
• Ensure quality execution by auditing work; deliver feedback and coaching to strengthen performance
• Leverage example-based leadership to develop and maintain consistent communication and rapport with retailers
• Liaise with Retail Operation Manager to communicate and deliver initiatives to key clients
• Partner cross-collaboratively to communicate and deliver key initiatives to Division, Business and Key Account Managers
• Act as a subject matter expert on retail systems; utilize IRIS and all ISI systems methods to guide Associates on how to best utilize in-store technology
• Lead annual evaluations to offer feedback that helps to develop the retail selling team s performance
• Create and share selling material for all retail meetings
• Perform special assignments and complete additional duties as assigned

Fry s Marketplace (KROGER), Assistant Store Manager | 2008-2015

• Aided in the comprehensive oversight of all store operations; supervised 150-200 direct reports
• Partook in the selection, training, development and performance of all store associates
• Developed employee workflow consistent with the store s sales, productivity and wage budget figures
• Planned and delivered content for staff meetings, including regularly-scheduled safety and sanitation programs
• Assessed weekly, monthly and quarterly budgets; aimed to remain within $45M-$84M each year
• Evaluated period operating statements and assess competitor practices to ensure cost effectiveness
• Spearheaded security efforts to prevent shrink and shoplifting; monitored handling of monies and products
• Maintained community involvement locally, e.g. charities, special events, fundraisers and the like
• Participated in a self-development program to assess points of efficiency and areas for improvement

Yyyyyy x. yyyyyy

Continued

Grocery Department Manager | 2004-2008

• Observed and enforced all company policies and procedures, as well as local, state and federal health and civil codes
• Delivered support to the Store Manager and Assistant Store Managers to ensure seamless daily functioning of store
• Maintained records related to inventory, quality assurance, invoices, etc. in accordance with company policy
• Planned and coordinated grocery displays; upheld high store standards and best practices
• Effectively supervised grocery department employees by booting morale and promoting a cooperative atmosphere

Sam s Club, Floor Supervisor | 1999-2004

• Managed and executed schedule development for several employees
• Actively participated in workshops on leadership/labor relation events that served to positively impact personal supervisory, communication and management capabilities
• Garnered maximum profits by researching item placement and competitor activities to determine actions that served to increase revenue levels
• Honored with the opportunity to attend a Wal-Mart Shareholders meeting in Bentonville, AR company headquarters

Education & Credentials

Bachelor s Degree Courses, Business Management, Xxxxxx-Gilbert Community College (ongoing)

Completed Courses, Music Performance (Jxxxxxxz Studies), Vincennes University

Completed Courses, Business Management, Xxxxxx State University

Yyyyyy x. yyyyyy

6292 S Onyx Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx

www.linkedin.com/in/dustinlittle810 | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

• In any Retail Management position I take on, I offer to my future employer over 15 years of supervisory and managerial experience in the retail sector. My commitment to exemplary customer service delivery, paired with my financial and business acumen, allow me to serve as a successful leader.

• In my present role with Impact Sales as a Retail Sales Manager, I direct operations for 336 stores, which includes supervising and training Retail Coverage Merchandisers in an assigned geographical location. I work hard to offer direction to my staff in order to maximize sales and boost efficacy in managing team-wide efforts. With Impact, I am a subject matter expert specific to retail systems, including IRIS and all ISI systems methods.

• During my 10+ years serving in two managerial capacities with Fry s Marketplace, I developed and mentored large teams of up to 200 professional staff members using example-based leadership tactics. Often, I received compliments from store patrons for my positive demeanor and effective command of the store.

• Outside of my practical work history, I ve also engaged in courses at two higher education institutions and have recently resumed Business Management studies with the end goal of obtaining a degree relevant to my career track.

• Furthermore, I remain a pillar of my local community through serving with my community s foster care and adoption agencies. I contribute both time and resources towards helping children in need. Achieving a positive work/life balance is, I believe, crucial to my success.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume