Personable leader with a proven track record of managing teams and generating positive results.

  Led teams, improved processes and lowered receivables in a timely and efficient manner.

  Sound judgment with excellent listening, verbal communication and interpersonal skills.

  Consistently promoted to positions of greater responsibility for exceeding performance objectives.

  Experience reviewing financials of prospective franchisees and underwriting loans.

  Proficient with Microsoft Office and QuickBooks.

The UPS Store San Diego, CA 2002-2016

Training Supervisor and Accounting Supervisor (2013-2016)

  Ensured five different instructors provided exceptional training services on a wide variety of topics.

  Managed and led a diverse team of three training specialists.  

  Contributed to instructional design of training documents.

  Developed a plan that expanded the maximum class size by 12 students.

Accomplishments:

  Achieved an all-time high course evaluation score in 2014.

  Groomed and coached two new trainers that became a vital asset to the business.

Accounting (Audit) Supervisor (2012-2013)

  Led and coached a team of five auditors to maximize their potential and excel.

  Created a system to track audits for the team as well as the individual auditor.

Achievements:

  Designed a training plan that achieved compliance upfront and reduced the number of audits.

  Completed a record number of audits in 2013.

Accounting (A/R, Financial) Supervisor (2002-2012)

  Managed, mentored and coached a team of up to seven personnel.

  Prepared accounts receivable records for internal and external audits.

  Integrated a new loan management system and converted billing from paper to electronic processes.

Achievements:

  Lowered account receivables by 75 percent.

  Contributed on a team that developed new document retention policies.  

Z Microsystems San Diego, CA June 2000-Nov. 2002

Inside Sales Manager

  Supported the field sales team with preparing sales quotes for military spec computer systems.

  Developed a sales forecasting spreadsheet that helped to predict revenues and cash flows.

  Managed more than $500,000 in inventory and oversaw logistics for up to 10 tradeshows annually.

Achievements:

  Generated $15 million in annual sales.

Certificate in Accounting and Finance, University of California, San Diego (UCSD)

Bachelor of Science (BS), History, Illinois State University

Associate of Arts (AA), College of DuPage

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am a personable leader with a proven track record of managing teams and generating positive results. During my career, I have led teams, improved processes and lowered receivables in a timely and efficient manner. While employed by The UPS Store, I was consistently been promoted to positions of greater responsibility for exceeding performance objectives. Among my unique accomplishments, skills and qualifications:

  Experience reviewing financials of prospective franchisees and underwriting loans.

  Led and coached a team of five auditors to maximize their potential and excel.

  Achieved an all-time high course evaluation score in 2014.

  Designed a training plan that achieved compliance upfront and reduced the number of audits.

  Completed a record number of audits in 2013.

  Lowered account receivables by 75 percent.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

858-449-7560