Office management leader with more than 16 years of experience working at leading automotive dealerships.

  Stellar knowledge of all aspects of operations, from front end to sales, service, parts and accounting.

  Promoted to positions of greater responsibility at a leading dealership outside Chicago for stellar performance.

  Solid listening, verbal communication and interpersonal skills to build and grow relationships with stakeholders.

  Experience building relationships with the owners, general managers and managing directors of dealerships, as well as co-workers and third party vendors.

  Built and led a team of administrative personnel, including interviewing candidates, and hiring and training staff.

  Proficient with Microsoft Office Suite; CDK; ADP; UCS; Momentum; Axcessa; NCM20; AAxchange; Netstar; NNAnet; and Infotrail.

Motor Werks of Hoffman Estates Hoffman Estates, IL Feb. 2008-Present

Assistant Controller (May 2015-Sept. 2016)

  Oversaw performance of three office managers for this leading dealership that includes Mercedes-Benz of Hoffman Estates; Infiniti of Hoffman Estates; and Land Rover of Hoffman Estates.

  Interviewed candidates for employment opportunities and terminated employees for underperformance,

  Managed accounts payable and accounts receivable for nine franchises and handle banking for three locations.

  Led Wash Werks, a separate entity with more than 20 employees, including managing its accounting functions.

  Created processes and procedures that improved the efficiency of the Accounting Department.

  Updated General Ledger accounts and applied and reconciled manufacture incentives and bonuses.

  Prepared Stat data for financial statements and reported daily bank and outstanding balances to upper managers.

Operations Manager (Oct. 2011-May 2015)

  Reporting to the Managing Director of Motor Werks, managed all cashiers/receptionists at the three locations, including hiring candidates and training associates on best practices of operations.

  Oversaw the Managing Director s electronic calendar and correspondence via email.

  Reported advertising budgets and comparisons for the current and previous years.

  Managed the setup of new vendors, including review contracts and processes.

  Reconciled cars reported sold from accounting books and manufacturers.

Accounting Associate (Feb. 2008-Oct. 2011)

  Completed processing of 200 deals per month, including for the license and title.

  Performed service contract reconciliation and submittals, as well as reconciliation of reserves.

  Handled bank reconciliations; daily bank deposits; and payoff checks.

Previously:
Office Manager, Schaumburg Jeep and Kia Schaumburg, IL Aug. 2004-Jan. 2008

  Led administrative operations, including billing, license and title; payables; payoff checks; and banking tasks.

  Managed a team of accounting personnel, including interviewing candidates, and hiring and training staff.

Accounts Payables and Receivable Associate, Bob Rohrman s Arlington Kia Palatine IL Oct. 2003-Aug. 2004

Cashier, Schaumburg Toyota Schaumburg IL June 2000-Oct. 2003

Mercedes-Benz Certified

Dear Hiring Manager:

I recently relocated to Northeast Dallas, so with this letter, I wish to express my strong interest in joining your dealership as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am an office management leader with more than 16 years of experience working at leading automotive dealerships. I have stellar knowledge of all aspects of operations, from front end to sales, service, parts and accounting. During my more than eight years a leading dealership outside Chicago, I was promoted to positions of greater responsibility for stellar performance. I have experience building relationships with the owners, general managers and managing directors of dealerships, as well as co-workers and third party vendors. I have also built and led a team of administrative personnel, including interviewing candidates, and hiring and training staff. I am proficient with Microsoft Office Suite; CDK; ADP; UCS; Momentum; Axcessa; NCM20; AAxchange; Netstar; NNAnet; and Infotrail.

Most recently, I was Assistant Controller for Motor Werks of Hoffman Estates. In this role, I oversaw performance of three office managers for this leading dealership that includes three different locations. I managed accounts payable and accounts receivable for nine franchises and handle banking for three locations. I also led Wash Werks, a separate entity with more than 20 employees, including managing its accounting functions. During my tenure, I created processes and procedures that improved the efficiency of the Accounting Department. Previously, as Operations Manager, I reporting to the Managing Director and supervised all cashiers/receptionists at the three locations, including hiring candidates and training associates on best practices of operations. I also oversaw the Managing Director s electronic calendar and correspondence via email.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

847-630-6929