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Thomas G. Johnston, iii 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

 

 

 

Quality Engineer

 

Proprietary Goods Manufacturers ~ First-Tier Suppliers

 

Profile

 

  Offer 25 years progressive experience as Quality Engineer and Inspector, with consistent track record of delivering results:

  Slashed customer complaints by over 50% through effective root cause analysis backed by proactive collaboration with Sales Department along with direct end user interface focused on isolating issues and delivering prompt solutions; 2007 to date

  Substantially boosted production continuity, quality assurance and supplier performance by working closely with suppliers to minimize component-level issues as well as partnering with Product Development Engineers in evaluating and redesigning components; 2007 to date

  Key Member of Supplier Qualification, Internal ISO Audit and Innovation Business Review teams and routinely selected to serve as Team Lead on ad-hoc projects; Weiler Corporation

  Achieved 75% increase in final inspection throughput by spearheading machinist and inspector training programs in proficient use of metrology equipment, quality documentation of in-process inspection results incorporating control charts and SPC computer software, and effective interpretation and auditing of data; 1999-2006

  Significantly increased product yield as Team Lead on process improvement study and implementation project; Insaco, Inc.

  Successfully reduced scrap and rework in steering process reviews and applying findings toward delivering innovative solutions as Team Lead; Insaco, Inc.

  Extensive credentials include ASQ Certified Quality Technician along with ISO 9001:200 Internal Auditor, Six Sigma Green Belt and Lean Training; well-versed in process evaluation and improvement, continuous quality improvement systems and statistical process control

  Valuable additional independent consulting background in advising on and providing training in technology-driven engineering/equipment solutions for accelerating production and reducing costs while optimizing quality control

  Proficiency in high precision inspection equipment and manufacturing machines/systems

 

Career Track

 

Weiler Corporation-Cresco, PA 2007-Present

Quality Engineer

  Drive broad-scope quality engineering operations while taking on additional responsibilities of Quality Manager in 2016; managerial role includes overseeing team of 4 Inspectors, reviewing team workload, prioritizing assignments, and conducting daily reviews of Quality Department performance against company metrics

  Effectively investigate and identify root causes of customer complaints and returns and develop and implement corrective actions; work closely with Sales Department and end users

  Expertly analyze and troubleshoot internal challenges spanning manufacturing, production, quality control, and supplies procurement and deliver solutions for improving bottom-line performance

  Proficiently evaluate component issues on production floor and collaborate with both suppliers and Product Development Engineers to define solutions for mitigating inefficiencies; directly interface with suppliers of manufactured parts, raw materials and services as well as conduct capability analysis of new suppliers and tooling along with process analysis using Minitab software

  Partner with Design Engineering team in verifying and implementing new manufacturing equipment

  As member of Internal ISO Audit Team, actively participate in tri-annual recertification process

  Currently steering cross-functional team focused on improving auditing and approval of current and new suppliers, with goal of streamlining receiving inspection processes and enhancing production workflow efficiency and continuity from initial receipt of supplier product through final assembly

 

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Thomas G. Johnston, iii Page 2 of 2

 

 

Career Track continued

 

Insaco, Inc.-Quakertown, PA 1992-2006

Inspection Supervisor: 1999-2006

  Promoted to direct operations of Inspection Department, with accountability for coordinating and supervising teams of 1st and 2nd shift Inspectors

  Maximized quality control by effectively delivering employee trainings in optimal inspection methods and practices

  Proficiently prepared inspection machine set-up sheets and operation instructions via MS Publisher

  Efficiently created customer-specific inspection reports using MS Excel, Word and Publisher as well as produced quality documentation supporting shop personnel

  Served as Team Leader on multiple key projects spanning process and production improvements through scrap and rework reductions

  Collaborated in preparing for ISO certification

Inspector 2; 1992-1999

  Conducted raw material receipt, in-process and final inspections as well as verified machine setups

  Documented precision manufactured ceramic, synthetic sapphire, glass, and quartz components

 

Education

 

Associate of Science in Applied Standards and Quality, Northampton Community College; 2008

 

Certifications

 

Six Sigma Green Belt Training, NEPIRC; November 2016

Lean for Office & Business, NEPIRC; September 2012

Excellence in Public Speaking, Presentation & Facilitation, Northampton CC; June 2010

Custom Excel & PowerPoint 2010, New Horizons Computer Learning Centers; May 2012

ISO 9001:200 Internal Auditor Training, NEPIRC; February 2008

Visual Testing & Liquid Penetrant Testing, Northampton CC; July 2008

Basic Problem Solving Goal QPC, NEPIRC; November 2007

CompuMaster Microsoft Access Training, Skill Path Seminars; May 2005

Advanced CMM Software Training, Mitutoyo Corp.; August 2000

First Line Supervision, American Management Association; July 2000

Geometric Dimensioning and Tolerancing, Bucks County CC; January 1999

Certified Quality Technician, American Society for Quality; October 1998

Gage R & R, Mitutoyo Corp. Education Dept.; November 1997

Measurement Inspection Gaging II, Society of Manufacturing Engineers; May 1996

 

Professional Affiliations

 

Member, American Society for Quality, Lehigh Valley Section

 

Community Leadership

 

Umpire, Little League

Volunteer, Security Operations, American Cancer Society Relay for Life, Pike Country, PA

 

 

 

 

 

 

 

 

Thomas G. Johnston, iii 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am a highly experienced Quality Engineer currently seeking a challenging new career opportunity in Colorado, and believe my successful background would translate to solid results as a member of your team. To acquaint you with my qualifications, my resume is included for review; in advance, thank you for your time and consideration.

 

As demonstrated, I have built a successful career as a Quality Engineer and Inspector over the span of 25 years, assuming increasing accountability for ensuring optimal performance within high-volume manufacturing and production environments. I excel in collaborating with cross-functional departments and teams along with key stakeholders ranging from suppliers through clients and end users to identify and resolve issues, maximize productivity and efficiency and control costs while meeting high quality standards and ensuring customer satisfaction. Over the course of my career I have effectively trained, developed and directed dynamic teams, and I am equally effective in independent and collaborative roles. My strong investigation, research, data analysis, and problem solving skills have consistently proven instrumental in defining and delivering strategic solutions vital to achieving aggressive performance metrics and goals. Complementing my vast experience, I have taken the initiative to build my skills and knowledge through ongoing certifications, professional development and trainings, as detailed in the accompanying resume.

 

I am confident that I can make immediate and long-range contributions as a member of your team, and am eager to discuss my qualifications and how they support your staffing needs. I welcome the opportunity to interview at your convenience, and look forward to your response.

 

Professionally,

 

 

Thomas G. Johnston, iii

 

 

 

 

 

 

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