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Detail-oriented Professional seeking a rewarding
- Skilled in performing administrative tasks in a timely manner within a fast-paced office environment.
- In depth understanding of legal processes obtained throughout completion of extensive upper level coursework.
- Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.
- Top notch interpersonal, organizational and leadership skills.
Associate of Arts in Paralegal, Kirkwood Community College, Cedar Rapids, IA
Relevant coursework completed in criminal law and procedures.
Master of Arts in Adult Education, University of Nebraska, Lincoln, NE
Bachelor of Science in Business Administration, Mt. Mercy College, Cedar Rapids, IA
Attention to Detail
MS Office Suite
TaxAct, Aerotek and Kelly Services, Cedar Rapids, IA 2011-Present
Administrative / Office Support Specialist
Exemplify excellent organizational skills throughout daily operations within a fast-paced office environment.
Utilize excellent communication abilities to deliver high quality service.
Promptly handle inquiries and provide information regarding delinquent premiums.
Consistently exceed expectations.
GMAC Mortgage, Waterloo, IA 2008-2011
Customer Service Specialist III
Leveraged strong communication skills to provide excellent administrative support and customer service.
Demonstrated excellent organizational, time-management and coordination abilities while performing assigned tasks.
Rapidly resolved inquiries and educated clients on company services.
Alan Stevens Associates, Inc., Cedar Rapids, IA 2005-2007
Office / Marketing Assistant
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