Experienced Strategic Technical Leader with 20+ years of experience in strategic roles along with a superior educational background and several technical certifications. Experienced in identifying innovative technical solutions for hardware and/or software issues, overseeing both server and network development, and implementing streamlined operating processes. Equipped with a significant ability to lead technical projects along with building strong rapport with others.

Infrastructure Architecture Windows Systems Training/Development Network Management

Server Administration System Implementations Software/Hardware Support Customer Service

Enterprise Messaging Process Improvement Software Development Directory Services (Active Directory)

  Direct day to day technical operations within a fast-paced environment with a concentration on increasing productivity and operational efficiency

  Play an instrumental role in leading complex Microsoft solutions initiatives on behalf of the infrastructure group which centers on overseeing deployments and creating both network and server solutions

  Coordinate various technical tasks which included configuring single sign on logistics, deploying web forms, and leading operating system patching

  Instrumental in leading a variety of projects which included a deployment of a patching solution for over 700 servers throughout 2 data servers, several geo-redundant VMs/web applications, and the creation of a federated identity solution used by MyMedicare.gov

  Design and implement virtualization strategies, project plans, and operational best practices aimed at increasing client satisfaction levels

  Coordinated the design and implementation of an innovative infrastructure solutions using Microsoft tools which required training staff members and coaching over 80 members of management

  Successfully consolidated several SQL servers, deployed various technical tools, implemented an Active Directory system, and created implementation strategies for technical projects

Additional Professional Experience Includes: Senior Network Engineer, Engage Technologies (2003-2006) and Network Engineer/Project Manager, User Technologies Associates (1998-2003)

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in technical and administrative roles with experience in troubleshooting hardware and/or software issues, overseeing system implementations, and ensuring standard operating procedures are followed. In addition, I have strong experience in interacting positively with customers, analyzing and solving complex operational issues, and managing with special projects as needed.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background and several industry-specific certifications.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy