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Accomplished Administrative Professional eager to contribute strong organizational and leadership skills to a progressive organization.
- Proven ability to streamline process improvement initiatives throughout daily operations, resulting in increased efficiency.
- Extensive experience performing human resource services as well as payroll processing.
- Dynamic interpersonal communication skills, key to cultivating positive relationships with upper level management, clients and staff members.
Sage Business Works
Human Resource Services
MS Office 2007 & 2010
Visionet Systems, Inc., Cranbury, NJ 2011-Present
Administrative Office Manager & Executive Assistant
Fulfill key administrative support position for executive level leaders, focusing primarily on scheduling, human resource services and process improvement.
Champion process design and implementation, resulting in increased efficiency throughout human resource and accounting record management.
Contribute extensively to payroll processing operations for 200+ employees, as well as budget and invoice management.
Heavily involved in on boarding initiatives, including benefit administration, insurance inquiry resolution and employee terminations.
ShopRite, Lawrenceville, NJ 2009-2011
Customer Service Specialist
Leveraged strong communication skills to ensure customer satisfaction and retention within a fast paced retail branch.
Streamlined process improvement initiatives, resulting in increased workflow efficiency and minimized risks throughout daily operations.
Associated duties included financial reporting, auditing and maintaining precision throughout cash handling.
Pavilions at Forrestal, Princeton, NJ 2009-2010
Provided administrative support, with associated responsibilities including correspondence management, medical record management and data compilation.
Demonstrated strong communication skills throughout patient interactions, call management and inquiry resolution.
Ensured adherence to state, federal, facility and HIPAA regulations.
Master in Business Administration, University of Phoenix, Phoenix, AZ; 2012
Bachelor of Science in Management, The Pennsylvania State University, University Park, PA; 2005
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