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Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Qualifications for Executive-Level IT / Operations Leadership
IT / Cloud / Infrastructure Services │ Operations Management │ Business-Driven IT Strategy
Data Center Management │ Integrated Business Planning │ Customer Service │ Vendor Relations
Application Security │ Project Management │ SAP │ SAP Global Rollouts │ ERP │ EDI │ eCommerce │ CRM
Team Building │ Enterprise Xxxxxxbility │ Infrastructure Asset Management │ Desktop / Server Virtualization
Logistics Coordination │ Supply Chain Operations │ Financial / Budget Control │ Accounts Receivable │ Compliance
Professional Experience
Caleres, Inc. │ Brown Shoe Company, St. Louis, XXXXXX 2010 Present
Director IT, Cloud & Infrastructure Services (2017 Present)
Capitalize on the opportunity to lead forward-thinking enterprise-wide server infrastructure at multiple locations in the U.S., Canada, China, Hong Kong, and the Dominican Republic. Direct all facets of desktop infrastructure for 3,000+ associates across both virtual and physical desktops. Coordinate and manage datacenters encompassing owned, co-location, and managed services initiatives. Handle patches and manage vulnerabilities on key IT assets for secure and compliant systems. Develop and implement enhanced asset sustainability plans with road maps of upgrades, refreshes, and / or replacement of hardware / software to support growth. Develop a culture of innovation with a pipeline of Proof of Concept projects to improve technologies and deliver better solutions.
Successfully led server and desktop virtualization goals to 95%.
Direct an ITIL Champion and Lead Architecture team to deliver roadmaps.
Drove IT / infrastructure integration of Allen Edxxxxxxnds merger and acquisition.
Managed strategic vendors for partnership and planned a 3-year roadmap for IT strategy.
Achieved zero vulnerabilities goal across the system landscape for secure and reliable systems.
Recommended tools, standards, and policies for system architecture to reduce cost of ownership.
Director IT, Enterprise Applications (2014 2017)
Spearheaded initiatives for SAP ERP platform, B2B integration technologies, SaaS applications, digital asset management tools, and customer portals to support results-focused planning, order-to-cash, and logistics functions for a Wholesale Division generating $1.2 billion in revenue. Directed PXXXXXX-based projects, including ERP implementation, technology consolidations, system upgrades, mergers, 3PL integrations, xxxxxxbile apps, and new partner EDI expansions while managing teams of architects, leads, business analysts, developers, and EDI support analysts. Aligned goals with business-driven IT strategy to provide guidance and a digital transformation roadmap to executive leadership. Cost-effectively developed IT operating budget and controlled expenses to ensure compliance with resources and projections. Drove business case creation and prioritization with Steering Committee for capital and expense projects. Led continuous improvement processes to deliver small projects and enhancements, including managing tool evaluation, vendor selection, contract negotiations, and scorecards.
Successfully handled all internal and external audits to align with key goals.
Built and sustained communications axxxxxxng executives, stakeholders, and top teams.
Led an application portfolio with total cost of ownership and 3- to 5-year sustainability plans.
Coached and led management initiatives in developing teams in technical and leadership areas.
Served as a key IT partner in special projects, including Speed-to-Market to actively define process improvements, identify key metrics, and automate efforts to ultimately reduce lead times by 40%.
Launched an overhaul of B2B commerce portal, Caleres Connect, for all brands across a global division, and actively drove adoption and achieved $500,000 in sales growth in the first 3 xxxxxxnths.
Drove xxxxxxbility in organization initiating first sales apps, leadership productivity, and dashboards.
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Caleres, Inc. │ Brown Shoe Company, St. Louis, XXXXXX (continued) 2010 Present
Manager Wholesale, IT (2010 2014)
Strategically steered implementation and stabilization of an SAP AFS solution across the global wholesale organization, including developing a framework for third-party logistics integration and delivering targeted strategy in the U.S., Canada, Belgium, China, and Hong Kong with successful and repeatable system integrations. Led decision-making axxxxxxng diversified teams in the U.S., China, Hong Kong, and India while continually influencing a positive and supportive work environment. Collaborated with business leaders and executive management while coordinating engaged resources in tactical responsibilities necessary for new business growth.
Continually delivered high-quality projects to support higher business goals.
Effectively led system integrations in American Sporting Goods merger and acquisitions.
Eliminated manual processes and reduced order consolidation efforts from 2 weeks to 3 days.
Drove business practices to boost international business growth by conducting global workshops.
Xxxxxxnsanto Company, St. Louis, XXXXXX 2001 2010
Project Manager │ Process Architect │ Senior Global Analyst
Utilized broad scope of industry knowledge toward managing diverse projects to align with companywide goals.
Project Manager │ Order-to-Cash Process Architect American Seeds Integration Project (2009 2010)
Drove project-centric success by scoping and estimating OTC components, including delivering all order-to-cash processes with complex pricing, marketing programs, allocations, and online orders; recruited, trained, and managed 9 Business Analysts by prioritizing and planning tasks; aligned business decision-making for standardizing processes across brands; resolved change management issues with various business leads; conducted testing and training sessions for key business groups.
Global Project Manager ECC / Unicode Upgrade (2008 2009)
Strategically steered SAP system upgrade testing and issues resolution across all global areas.
Project Manager Asia Region Seminis Vegetable Seed Division Integration Project (2007 2008)
Led planning and coordination of Asia region milestones for this global integration project, including liaising axxxxxxng regional leadership in Singapore and country leadership teams on change management topics and training; successfully led migration and phased go-live in 9 locations in the Asia-Pacific region; coached IT team on procedures and methodologies for sxxxxxxoth transition.
Tech Lead Asia-Pacific Region SAP Rollout Project (2006 2007)
Expertly handled OTC process rollouts across 13 Asia-Pacific countries.
Senior Business Analyst │ Argentina & Brazil SAP Rollout (2004 2005)
Directed the comprehensive OTC and BI roll out in the LAS region.
Order-to-Cash Consultant (2001 2003)
Successfully completed 4.6C Upgrade Project and Process Improvement Projects to boost success.
Professional Consulting Experience
SAP SD Consultant Sony Electronics, NY 2004
SAP SD Consultant Hewlett-Packard, CA 2000 2001
SAP SD Business Analyst WIPRO Ltd., Bangalore, India 1998 1999
Education & Professional Development
M.B.A., Marketing │ Computer Applications Institute of Marketing & Management, India
M.A., English Madurai Kamaraj University, India
B.S., Chemistry Osmania University, India
Project Management Professional (PMP) Certification │ ITIL Certification │ SAP Certification
Requirements Analysis & Software Design Certificate University of California, Santa Cruz Extension
People Leadership Series Training Xxxxxxnsanto │ Fellowship in Leadership St. Louis Chamber of Commerce
SAP Training in Business Intelligence SAP America │ SAP SD Application Consultant Certification SAP America
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