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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
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Profile of Qualifications
- Network Administrator with over 3 years of experience providing direct technical support, troubleshooting and implementing solid IT solutions.
- Recognized for the ability to leverage strong technical knowledge to substantially increase efficiency throughout daily operations.
- Strong experience maintaining routers and switches.
- Skilled in Active Directory, Outlook 365, Hyper-V and ESXivSphere administration.
Technical Proficiencies
Routers & Switches VLAN Configuration |
LAN / WAN Setup Spanning Tree Protocol |
IP Addressing Inter VLAN Routing
|
Professional Synopsis
Arizona Regional Multiple Listing Service 2014-Present
Network Administrator (2015-Present)
- Leverage strong networking knowledge / skills to provide direct technical support in various capacities.
- Thoroughly review physical / virtual network server data for errors; resolve / troubleshoot issues in a rapid manner.
- Successfully maintain all routers / switches throughout four support centers, data center cabinets and main offices.
- Monitor and maintain company patch management system (GFILangaurd), end-point protection system (Symantec End-Point Protection), ticketing system (Jira Service Desk), internal chat server (Atlassian s HipChat), backup and recovery (Barracuda backup appliances), SNMP server (SolarWinds NPM) and web filter (Barracuda Web Filter).
- Directly support, maintain and troubleshoot phone system, phone recording system and network devices.
- Responsible for administering, maintaining and troubleshooting data connectivity for LAN / WAN services, as well as backup systems.
- Make knowledge based technical recommendations to substantially increase efficiency throughout daily operations.
- Collaborate with IT Manager on network layout, security policy and server implementation processes.
Key Achievements:
- Contributed extensively to design / deployment of ShoreTel VoIP system; developed new addressing, vlan configuration and subnetting schemes.
- Heavily involved in research / testing of a flow collector software to demonstrate a granular view of network traffic.
Junior Network Administrator (2014-2015)
- Gained valuable exposure to effective networking processes.
- Utilized knowledge of operating systems, hardware and application software to provide high level support to end users; simplified complex IT concepts and successfully troubleshot issues.
- Responsible for installing software applications, network devices on LAN and company servers.
- Conducted testing on new software versions; made knowledge based recommendations based on findings.
- Maintained detailed records regarding tasks performed and asset inventory.
Education & Professional Development
CCENT Certification; 2015
Cisco Networking Professional Certification
Cisco Network Administration Certification
Cisco Networking Technology Coursework Completed, South Mountain Community College, Phoenix, AZ
Relevant Coursework Completed: Windows 7 Configuration and Enterprise Deployment, Windows Server 2008 Configuration, Linux Operating System, CCNP Security, Route, Switch and ASA Firewall.
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