Retail Pharmacist

Pharmacist License - State of Michigan Board of Pharmacy; Expires 2018 

  Over 20 years of retail pharmacy experience; includes decade of managing all aspects of pharmacy operations, with expertise in steering operations to reduce wait times, improve processes, optimize productivity and efficiency, generate sales, and maximize profits

  Excel in interfacing, consulting and building productive relationships with patients and physicians/ healthcare professionals

  Motivating leader experienced in hiring, orienting, training, directing, and evaluating staff; equally effective in management, independent and collaborative teamwork roles

  Comprehensive knowledge of pharmaceutical compounds, indications, contraindications, side effects, and dosages; expertise in taking, reviewing, processing, and dispensing prescriptions; includes sterile IV drugs and special compounds

  Valuable experience in delivering supporting health and wellness services/programs

  Strategically manage inventory to maintain optimal stock levels and ensure regulatory compliance; solid background in merchandising and planograms

  Well versed in processing, troubleshooting and resolving insurance claims

  Proficient in ScriptoPro automated dispensing and RxConnect pharmacy management systems; efficiently manage records/data and consistently maintain patient confidentiality

Staff Pharmacist, CVS Pharmacy - Metro Detroit, MI 2006-Present

Pharmacy Technician, Shoppers Drug Mart - Mississauga, Ontario 2002-2005

Pharmacy Manager, Lords Pharmacy - Nairobi, Kenya 1990-2000

  Provide efficient, quality service instrumental to generating sales, ensuring satisfaction and building customer loyalty in interfacing with both patients and healthcare professionals; includes prioritizing workflow across order fulfillment, cycle counts, inventory management ,and will-call services

  Successfully orient, train, mentor, educate, and motivate technicians for optimal results

  Effectively supervise technicians in preparing, labeling and delivering medications and supplies as well as review data entry for quality assurance; evaluate and advise on employee performance

  Expertly consult with patients and staff on drug interactions, side effects, dosages, administration, and proper storage

  Proficiently review medication orders and screen prescriptions for appropriate dosages, interactions, allergies, and contraindications; verify and consult with prescribers and recommend alternatives

  Expertly dispense medications in compliance with Federal, state and internal regulatory standards and guidelines; work extensively with ScriptoPro automated dispensing system

  Oversee and facilitate preparation of sterile IV drugs, including parenteral drug admixtures, and perform extemporaneous compounding for drug dosages commercially unavailable

  Efficiently use RxConnect software to profile prescriptions and maintain patient data; update profiles with additional orders, allergic reactions and diagnoses as well as monitor to identify conflicts in patient drug therapy programs

  Provide wide range of supporting retail, clinical and wellness services spanning immunizations and flu shots to diabetes awareness and preventive healthcare programs

  Expertly process insurance claims and resolve related issues to mitigate payment rejections; includes contacting insurers and medical care providers

  Control inventory, from daily ordering, inbound shipment receipt/verification, stocking, outdated stock returns, and storage to daily review and documentation of refrigeration temperature and humidity

  Collaborate in purchasing, documenting and managing narcotics and controlled substances

Bachelor of Pharmacy, MS University, India