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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ xxx-xxx-xxxx


Career Profile


Key Contributor & Effective Leader supporting operations and human resources functions in fast-paced and high-stress environments within a variety of industries. Experienced in overseeing human resource operations, supervising staff members, implementing standard operating processes, and fostering positive relationships with customers. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements.


Key Competencies


Operations Management Human Resources Staff Management Inventory Management/Planning

Staff Development Payroll/Time Management Strategy Design Project Management

Process Improvement Customer Service Report Generation Staff Scheduling


Professional Experience

McDonalds (Kilroy Restaurants) 2012-Present

Store Manager

  Direct day to day operations within a fast-paced environment with a focus on increasing productivity, customer satisfaction levels, and operational revenue

  Supervise cross-functional teams which requires providing individualized coaching and feedback, implement standard operating procedures, and ensure policies are followed

  Support the training of new Managers within the organization and oversee human resources operations such as hour tracking, employee relations investigations, time violation corrections, and payroll management

  Instrumental in the development of approximately 5 Managers and an Assistant Manager which required superior communication and interpersonal abilities

  Successfully obtained the highest profits that the individual store had obtained in 5 years in addition to improving employee job satisfaction


Mission Health Systems October 2008-November 2010

Laboratory Team Member

  Facilitated the processing of specimens within a laboratory setting which included maintaining positive relationships with both clients and healthcare professionals

  Supported operations within the morgue which included body intake, ensuring proper storage of bodies, and releasing of bodies to the appropriate officials



Bachelor s Degree, Business Administration, Specialization in Healthcare Management

American InterContinental University, Hoffman Estates, IL

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