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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com

Senior Technical Architect / Developer

Project Management ~ Agile Development ~ Payment Systems ~ Collaboration

Object-Oriented Software Engineering ~ Structured Programming ~ Software Testing & Support

 

Profile

 

         Possess substantial experience in software development, maintenance and testing, with proficiency in Agile methodology, Rational Unified Process (RUP), Java and Oracle Billing & Revenue Management System (BRM).

         Exceptional strengths in identifying software requirements, allocating resources, solution design, testing, QA, documentation, and facilitating delivery within timeline, scope and budget constraints.

         Respected by management and peers for innovation, resourcefulness, and the ability to resolve issues quickly and deliver genuine results.

         Effective at managing and smoothly aligning both onshore and offshore resources to achieve project objectives.

         Excel at interfacing with key stakeholders to control risk, propel forward-moving efforts, control costs, and fuel continuous improvement.

 

Professional Experience

Ampliosys, Inc., San Jose, CA, 2016 to Present

Senior Technical Consultant / Lead Architect

         Currently overhauling proprietary call center system for Wave Broadband with accountability for SOW development, requirements gathering, generating high-level design document, computing estimates, directing onshore and offshore team members, and steering final delivery.

 

Seal Software, Inc., San Francisco, CA, 2015

Senior Solutions Architect

         Installed and configured contract discovery and analytics solutions for customers such as CPAG Global, LinkedIn, and HP.

 

Apttus, Inc., San Mateo, CA, 2013 to 2015

Senior Technical Architect

         Reporting directly to CTO, independently pioneered a Salesforce native billing solution to Apttus.

         Rapidly produced POC (proof of concept) for several products and participated in development efforts for billing, eCommerce, and order management products.

         Orchestrated Invoicing, Account Balance and Taxation product development including integration with Avalara Taxation Services; obtained certifications in AvaTax, AvaTax with Address Validation and AvaTax with Returns.

         Subsequently supported customers to go-live on Apttus CPQ, CLM, and the new Apttus billing and order management packages.

Zuora, Inc., Redwood Shores, CA, 2012 to 2013

Senior Solutions Architect

         Facilitated client workshops to gather requirements and architect best practice solutions for leader in SaaS-based subscription management software serving customers such as Intel, Dell, Tata Communications and Docusign.

         Demonstrated proficiency in assembling solution blueprint design documents, migrating data, preparing invoices, and recruiting and mentoring new solutions consultants.

         Championed two successful go-lives (one within 30 days and one within 60 days).

 

Intuit, Inc., (makers of TurboTax, QuickBooks, Quicken), Menlo Park, CA, 2008 to 2012

Staff Apps Developer / Billing Solutions Architect

         Governed architecture and design for solutions primarily focused on BRM and Oracle AIA integration, order and subscription management, payments, payment exceptions, and globalization of QuickBooks Online.

 

Continued ►

 

 

Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

 

         Played a pivotal role in leading Intuit s transition from a one-time purchase ERP model (i.e. software downloads, retail) on Oracle Ebiz to a subscription (SaaS) model.

         Winner of several Spotlight awards during tenure based on exceptional performance and contributions.

         Managed One-Time Payment (OTP) solution from initial stages through to final delivery, including completing development work in one day versus estimated time of four days.

         Masterminded design for entire Global iBRM R4 release which encompassed more than a dozen requirements.

         Provided ongoing support during implementation and testing phases for all projects and earned positive reputation for delivering solid application architectural designs which were accepted among all stakeholders with little to no changes during implementation and test phases.

 

Align Technology, Inc. (makers of Invisalign), Santa Clara, CA, 2008

Senior Engineer Billing Solutions Lead

         Applied dynamic leadership talents toward directing and coordinating team of six developers in architecting revenue and deferred revenue recognition solutions.

 

United Online, Inc. (Netzero, Juno, Classmates), Woodland Hills, CA, 2004 to 2007

Principal Billing Engineer / Lead Developer

         Headed code conversion of credit card processes from Chase Merchant Services to Chase Paymentech including validations, authorizations, conditional deposits, deposits, refunds, and account updates via Paymentech s Account Updater service.

         Developed applications to automate credit card chargeback process.

         Led CVS migration to organize code base and institute processes to improve quality of release to production.

         Spearheaded comprehensive year-long billing system upgrade from Infranet 6.2 to Portal 7.2.1 which was considered United One s largest project to date for both operations and development teams; served as liaison to Oracle for obtaining critical technical support and patches.

         Oversaw maintenance development of a production billing system running Infranet 6.2 which administers $400M in annual revenue.

         Accomplished complete re-architecture of Pay-By-Phone integration with PaymentOne.

 

Portal Software Inc. (acquired by Oracle), Cupertino, CA, 1996 to 2002

Senior Staff Engineer, Staff Engineer II / Technical Lead Marketing & Developer Support

         Steadily advanced through a series of promotions with an emphasis in developing new features and releases for a 4-Tier customer management and billing system (Infranet) serving major customers such as Vodafone, AOL Time Warner, Deutsche Telekom, TELUS, NTT, China Telecom, Reuters, Telstra, China Mobile, Telenor Mobil, Vivendi, and France Telecom.

         Provided broad-scope consulting services to partners which included training, architectural guidance relating to the integration of third-party products, providing code reviews, and educating partners in product configuration.

 

Prior Background:

Senior Engineer, Sybase Inc., Emeryville, CA, 1994 to 1996

Information System Software Engineer, Lawrence Livermore National Laboratories, Livermore, CA, 1991 to 1994

 

Education

 

Candidate, Master of Science Computer Science, California State University, Chico, CA

Bachelor of Science Computer Science, California State University, Chico, CA

 

Technologies

 

Apex, Java, C/C++, Perl, SH, CSH, SQL, XML/XSLT, Pascal, FORTRAN, COBOL, Ada, PDP 11/70 Assembly, UNIX/Red Hat Linux, Sun Solaris, HP800, RS6000, MIPS and Silicon Graphic workstations, Pyramid Technologies, Motorola, AT&T 3B2 & 3B5, Windows 8, Windows 2012 Server, Windows XP/2000/NT/98, Macintosh, CDC Cyber 180-870, Prime 9750, HP 3000, NCR Century-100, Xerox Sigma 7, Salesforce, Siebel, Customer Center, Pricing Tool, Payment Tool, Collection Center, Eclipse, BitBucket, SourceTree, Perforce, ClearCase, XML Spy, Liquid XML, CVS, Make, Ant, Rational Rose Enterprise Edition, FTP/SFTP, JBuilder, BEA WebLogic Workshop, Eclipse, Visual C++, Xalan, Continuus, SCCS, Microsoft FrontPage, Microsoft Project, MKS Toolkit/NT, Exceed, Microsoft Office, Purify, DBX, Framemaker

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