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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Profile of Qualifications


         Dedicated Administrative Support Professional with over 20 years of experience completing tasks in fast paced environments.

         Possesses excellent interpersonal communication skills; experienced in providing support, resolving inquiries and forming positive relationships in person and over the phone.

         Strong analytical problem solving abilities with a proven track record of meeting timelines and exceeding expectations.

         Experienced in compiling important information and generating detailed reports.

         Recognized for ability to perform independently or as a team contributor.


Key Areas of Expertise


  Administrative Operations

   Data Management

  Program Management



  Attention to Detail

   Organizational Management

   Worker s Compensation Knowledge

   Call Management

  Interpersonal Communication


  Report Generation

  MS Office


Professional Synopsis


Claims Service Bureau of NY Inc, Lynbrook, NY 1993-Present


         Fulfill key administrative support position, with associated responsibilities including data entry, call management, scanning and database management.

         Demonstrate excellent communication skills; successfully resolve inquiries and provide top notch service.

         Generate in depth reports to provide monthly status updates; relay pertinent information to upper level management.

         Streamline existing processes, leading to increased efficiency throughout daily office operations.

         Associated duties include invoice management, billing and adhering to company policies.

         Utilize strong organizational management abilities to maintain order throughout all activities.


Village Nursery School, Island Park, NY 1987-1992

Teacher s Aide

         Utilized excellent leadership skills to assist teachers with classroom management.

         Monitored and tracked student progress; implemented effective strategies to promote growth and development.

         Identified individual weaknesses; maintained compliance to IEP and ARD goals.

         Developed positive relationships with students; used positive reinforcement to promote good behavior.




High School Diploma, West Hempstead High School, West Hempstead, NY

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