Resume Company – The Internet’s Very Best

The Following Text Is An Unformatted Professional Resume Sample

From The Writers At The Resume Writing Group, Inc.

This Resume Has Not Been Formatted

Click HERE!

Yyyyyy x. yyyyyy


Xxxxxx, Xxxxxx xxxxxx ● (xxx-xxx-xxxx ●



Analytical and service-driven professional with 16 years experience in Commercial Lending; well prepared to excel as a Assistant Relationship Manager I with Frost Bank

Operations Compliance Risk Management Portfolio Management

Staff Development Business Development Team-Building & Leadership



Offer significant leadership skills spanning operations, business development, customer service, and community networking. Able to analyze industry trends to optimize competitive positioning and promote products or services to enhance market share. Highly skilled at connecting with, motivating, and managing people from diverse cultures and backgrounds. Advanced talents in consultative selling, assembling loan packages, and enforcing regulatory compliance. Adept at performing internal banking center audits to identify operational deficiencies and implement corrective action. Excel at steering initiatives which control costs and achieve P&L performance goals.


Selected Achievements:


         Recognized among 2017 Annual Credit Risk Review for low-risk loan portfolio; exhibited rigorous compliance with industry laws and credit approval terms to deliver outstanding loan performance.

         Chosen by executive management to receive 2016 Annual Exceed Award for inspiring performance .

         Nominated by peers and selected by executive management to win 2016 Q4 Exceed Award .

         Selected by executive management based on scorecard metrics, client surveys, and direct supervisor recommendation to receive 2014 Top Producer / Employee of the Year Award.

         Three-time winner of Service Award (Q4 2013, Q1 2014, Q3 2014) based on mystery shop results, achieving 100% of defined bank service metrics.


Professional Experience


First Citizens Bank, 2009 Present

Business & Commercial Relationship Support Specialist 2016 Present

         Play an integral role in administration of business and commercial loan portfolios by inputting applications into computer system, preparing credit packages, and efficiently coordinating pre- and post-closing activities.

         Drove cohesive efforts among clients, brokers, contractors, title agencies, attorneys, inspectors, and bank partners to streamline and expedite closing process.

         Provide ongoing sales support to relationship managers by identifying cross-sell opportunities, preparing materials for presentations, and coordinating sales calls.

         Steer construction draw process with keen attention to compliance with bank policy prior to funding.

         Demonstrate sharp organizational skills in collecting outstanding fees, ordering background investigations, drafting commitment letters, attending loan closings, completing loan funding tickets, and tracking loan packages to ensure proper booking.





Yyyyyy x. yyyyyy -- Page 2 of 2


First Citizens Bank continued


Supervisor of Operations & Service 2009 2016

         Helmed complete spectrum of daily operations for banking center including internal controls, regulatory compliance, security, staff development, audits, loss prevention, and customer satisfaction.

         Leveraged tact, empathy, and diplomacy to swiftly resolve escalated customer issues.

         Hired, trained, coached, evaluated, motivated, and empowered staff through meetings and on-the-job training, and held unscheduled audits of associates to optimize accountability and quality of service.

         Handpicked as Market Teller Training Coach and Market Platform Training Coach tasked with coaching, mentoring, and developing newly associates during first two weeks of employment.


Southwest Securities, FSB, 2007 2009

Banking Center Manager, Assistant Vice President

         Spearheaded full-scope daily operations for branch having high transaction volume and extensive customer traffic by overseeing sales, staffing, personnel supervision, and regulatory compliance.

         Led HR functional areas such as hiring, training, coaching, diversity, recognizing excellent performance, and all aspects of performance management.

         Promoted branch services throughout community by attending networking events, customer-sponsored events, Chamber ribbon cuttings, and other prospecting opportunities.

         Administered portfolio of ~75 consumer loans including collection of past due payments, tracking and clearing critical documentation exceptions, and ensuring strict adherence to bank retention standards.

         Steered consumer loan application process from prospecting and interviewing applicants, to ordering credit bureau reports and making recommendations for approval/denial of loan to bank officer.


Compass Bank, 2006 2007

Financial Sales Representative

         Contributed to driving fiscal growth and profitability for branch by originating, servicing, and maintaining consumer and small business banking relationships.

         Promoted a wide range of products and services including deposit accounts, treasury services, wealth management services, mortgage and home equity products, loans, and credit lines.

         Proactively mentored, coached, and supported front-line staff in referral and cross-sell opportunities to maximize revenues.


Additional Experience:


Lobby Services Specialist, Arlington National Bank / Summit Bank, 2004 2006

Teller, The Bank of Weatherford, 2001 2003




Bachelor of Arts, Sociology, Business Management

The University of North Xxxxxx, Denton, Xxxxxx, 2013


<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!

Members Of The Following Resume Writing Associations:

BBB Rating : A+

Proud Sponsors Of:



For General Customer Service, Call Us Toll Free At 1-800-466-3076 Or Email Our Writers By Clicking HERE

 Resume Writing Group © 2005-.   All graphics & text on ResumeWritingGroup.Com are either owned or licensed by our company and may
not be reproduced without expressed, written consent.  Terms of service and rules for guarantees may be reviewed here...
*our resume writing Guarantee requires clients to save receipts as proof that they've submitted COPIES OF their NEW resume to a minimum of 40 employers USING OUR ADVICE.   REFUNDS ARE LIMITED TO RESUMES AND DO NOT INCLUDE ADDITIONAL SERVICES SUCH AS COVER LETTERS.REFUNDS CAN BE CLAIMED UP TO 90 DAYS AFTER PURCHASE.