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Yyyyyy x. yyyyyy

- 1221 Lake Pointe Way Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *






(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)


Dear Hiring Manager,



        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my double baccalaureate degrees in Computer Science & Physics, with more than 5 years providing high-performance research support in the academe and freelance IT maintenance service. I recently managed my own business as a Freelance Technician, marketing my services in providing PC/laptop hardware and software technical support. Prior to this, I was with the University of South Dakota as a Lab Assistant concurrently as a Student Assistant. For more details, please take a moment to go through my resum .


In leveraging my technical competencies with a growing experience in sales, I also bring to the table my personal strengths that include a passion for achieving business objectives through people-centric and results-driven work excellence. In addition, my social and interpersonal communication skills have helped me build sustainable professional relationships with the people I work with, including clients, stakeholders, and industry professionals that create a harmonious and collaborative work environment in achieving shared commitments.


I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can build a mutually rewarding career as part of your technical sales team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.







Attachment: Resum





Yyyyyy x. yyyyyy

- 1221 Lake Pointe Way Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Software Sales ▪ Technical Sales ▪ Software Engineer


Qualifications Profile


    Highly self-motivated and results-driven working student & technical professional with more than 5 years providing high-performance research support in the academe and freelance IT maintenance service.

-    Proven dedication for delivering outstanding customer service in providing technical service for PC hardware and software installation and maintenance in the community.

-    Detail-oriented, analytical and methodical with critical thinking to resolve complex PC hardware and software issues even under stress.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Excellent interpersonal communication skills that inspire customer confidence across diverse ethnicities.


Key Expertise



    B2B/B2C Sales Support

    Event Planning

    Multiple Account Management

    Customer Service Management


    Business Development

    Technical Service Support

    Process/Workflow Improvement

    Technical Project Management

    Relationship Management (Clients, Stakeholders, & Suppliers)

    Profitability Management

    Systems/Business Needs Analysis

    Bilingual in English & Chinese (Mandarin/Cantonese)


    Desktop/Mobile Systems Installation, Configuration, & Maintenance

    Processes: Wafer Processing, Wet Chemical Etching, Zone Refine, Metal Sawing, X-Ray Diffraction, & Wafer Lapping

    Development: Java, MySQL, C++, Python

    Apps: Matlab, NetBeans, & Visual Studio

    Productivity Tools: MS Office Adobe Premiere Pro, & Photoshop


Professional Experience


Computer Repair Shop

Freelance Technician 2013 2016

    Provided PC and Laptop hardware and software installation, configuration, and optimization on both Windows and MAC OS, assisting customers in resolving issues face to face or over the phone.

    Promoted services that steadily grew the business, creating a reputation for service reliability and professionalism.

    Built sustainable working relationships with clients that ensured repeat business and word-of-mouth promotions.


University of South Dakota

Lab Assistant - Physic Department 2011 2013

    Conducted research support, preparing Germanium Crystal including etching and clearing for Zone Refine machine.

    Monitored and operated Zone Refine Machine for Germanium purification.

Student Assistant International Office 2012 - 2013

    Provided logistics support and event planning for international student officers, coordinating carpooling and rides that met student requirements.


Education & Credentials


    UNIVERSITY OF SOUTH DAKOTA Vermillion, SD (2016)

B.S. in Computer Science | B.S. in Physics

Academic Project Completed (2015): (1) Panorama-Image Stitching (2) SQL-based Payroll Management System


Professional Affiliations

    Vice President: Chinese Student Association, University of South Dakota (2014 2016)

    Member: Phi Delta Theta Fraternity, USD (2011 2016)

    President: Chinese Student Association, USD (2012 2014)

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