Professional Field Service Technician seeking to utilize in-depth experience in a challenging assignment

  Long-term involvement in meeting needs of multiple sectors; expertise in working with networked ATM equipment, radio frequency amplification, custom telephone and other telephone-related systems

  Interface with law enforcement, banks, public safety, homeland security and hospitals/medical service providers Experience in providing 24/7 technical support and service

  Strengths in project management, working within budgetary and specific timeframe parameters, equipment reconfiguration and performing cabling from underground to aerial

  Expertly meet responsibilities within large territory assignment of managing specialized tools and equipment as well as ensuring meeting/exceeding all aspects of Service Level Agreements (SLAs)

  Hold TWIC Card-Homeland Security endorsement

ATM Technician, Glory Global, New York, NY 2017 2018

       Expertly serviced ATM equipment, 6G and currency counters for several regional banks and retail facilities; was responsible for proper use of company car and credit card as well as ensuring provision of exceptional customer service within territory.

Field Service Technician, CellAntenna, Coral Springs, FL 2016

       In this contract assignment was responsible for skillfully installing and repairing Radio Frequency amplification equipment for public safety and cell phones.

Field Service Technician, Securus Technologies, Fort Lauderdale, FL 2007 2014

       Provided exceptional service as well as 24/7 support of customized inmate telephone system for Broward Sheriff s Office, Department of Corrections and Homeland Security; was responsible for managing company car and credit card as well as test equipment and tools.

Field Service Technician, Teksystems, Inc., Fort Lauderdale, FL 2005 - 2007

       Effectively performed cell-site reconfiguration on multiple facilities to update equipment; was Project Manager with responsibilities for meeting time/budgetary constraints; utilized wide array of tools and equipment in this contract assignment.

Facilities Technician, BellSouth Communication Systems, LLC, Fort Lauderdale, FL 1999 - 2004

       Successfully provided installation and repair of BellSouth network plant, cabling and terminals, from underground to aerial; managed use of vehicle, test equipment and tools as well as all other issues within assigned territory.

ATM Technician, Affiliated Computer Services, Fort Lauderdale, FL 1995 - 1998

       Worked with Publix Corporation ATM equipment throughout Southeast Florida territory, providing highest levels of service and support; was responsible for company car and specialized tools and ensured achievement of customer satisfaction as well as meeting of all SLAs.

Biomedical Equipment Technician, MedicPRN/Universal Hospital Service, Fort Lauderdale, FL 1991 1994

         Performed medical equipment repair and transport to hospitals within Southeast Florida territory; equipment included ventilators, pumps, EKGs and monitors.

         Provided 24/7 support for customers and was accountable for company vehicle, credit car and cellular phone usage.

Field Service Technician, Xerox Corporation, Fort Lauderdale, FL 1985 1990

         Delivered excellent repair and service for mid-volume copiers, i.e. 1040, 1045, 1048, 1050; managed territory and was accountable for managing test equipment tools as well as meeting customer satisfaction requirements.

Broward Community College, Fort Lauderdale, FL, Computer & Information Sciences