Dedicated and accomplished Strategic Leader with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in leading training initiatives and providing operational support within several environments. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in planning events, training cross-functional teams, and implementing innovative processes.

Event Planning/Management Non-Profit Industry Microsoft Office Suite Attention to Detail

Community Involvement Training/Development Vendor Management Meeting Coordination

Customer Service Best Practices Social Media Marketing Campaigns Strategy Development

  Direct day to day event and training logistics within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Design and implement comprehensive training initiatives, maintain positive relationships with both internal and external stakeholders, and assist with special projects

  Played a lead role in the launch of a Facebook marketing initiative which resulted in generating over 5,000 followers and led to a 15% increase in company sales

  Supported training logistics within the organization which included providing client demonstration both in-person and via phone/webinar

  Identified and solved technical issues with WebMD medical software, attended weekly staff meetings, and diffused escalated account issues

  Oversaw operations within a successful restaurant environment which included supervising staff members, creating schedules, and implementing customer service/sales initiatives

  Provided individualized coaching/training to staff members, assisted new hires during the onboarding process, and coordinated special events

Volunteer, Various Children s Cancer Foundations