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Yyyyyy x. yyyyyy
8710 Lavender Ridge St. | Las Vegas, NV 8913xxx-xxx-xxxx | abc@xyz.com
Operations Manager
Driven, dynamic, and highly goal-focused professional with over 30 years of experience with the Army National Guard that will translate seamlessly to any civilian management role. Possess superb work ethic and leadership acumen; often call on integrity and dedication to achieve or surpass organizational objectives. Adept in performing diverse functions both independently and in teams. Articulate with a personable demeanor, used to establish intuitive connections with a diverse population. Seeking a role that will allow for leverage of current core skills, as well as deliver professional growth prospects.
Areas of Expertise
Operations Management | Safety & Security Measures | Program Management | Process Improvement
Teamwork | Quality Assurance | Regulatory Compliance | Staff Supervision | Training & Development
Interpersonal Communication | Problem Solving | Recordkeeping & Reporting | Strategic Planning
Time Management & Multitasking | Organization | Critical Thinking | Service Delivery
Professional Synopsis
NEVADA ARMY NATIONAL GUARD (1984-Present)
Senior Enlisted/Operations Advisor
Training Operations Manager
Maintenance Operations Supervisor
Project Management
Maintenance Technician
Serve in a pivotal capacity as a Senior Enlisted Advisor for the largest division in the State of Nevada, comprised of over 1.2K personnel
Direct office administration, logistics and short- and long-term planning, along with supplying support data and systems management functions
Identify points of team weakness to execute individual and group training sessions used to enhance productivity and overall performance
Lead cross-functional programs to use mitigation strategies to heighten levels of viability
Oversee a motivated, expert-level team of more than 60 persons across six branches; completed more than 65 missions to date
Drive positive staff relations; lead all staffing functions such as training, disciplinary action, recordkeeping and performance assessment
Deliver comprehensive staff training; motivate participants to boost their respective skill levels
Leverage internal controls to bolster efficiency levels, as well as aim to reduce or eliminate waste
Prepare and submit work plans
o Detail staff estimations, materials and equipment needed
o Seek to achieve organizational compliance with ongoing standards
Develop standard operating procedures (SOPs) and propose policy changes to streamline operations with a goal of time efficiency achievement
Call on expertise in statutes, regulations, licensing/permitting requirements and applicable Army regulations to implement and monitor environmental programs via inspections and assessments
Troubleshoot by evaluating program efficacy; offer solutions to deliver guidance to leadership staff via training to fuel full organizational compliance
Create and set into motion processes and systems to simplify maintenance operations for the largest fleet of tactical, non-tactical and combat vehicles
Crucially aid in passing environmental performance assessments with Honorable Mention; seek to be named Best in State during this process
Yyyyyy x. yyyyyy
Continued
NEVADA ARMY NATIONAL GUARD, Continued
Excel in achieving the best metrics for sustainment maintenance by fielding noted workload increases in settings marked by understaffing and sparse communication
Partook in Operation Enduring Freedom; served as an effective mentor and guide to inspire teams to achieve greatness in austere conditions
Earned selection from the Department of the Army to serve as a Command Sergeant Major due to flawless performance and a track record of noteworthy success
Created and launched the use of a strategic workforce plan used to transition divisional operations from non-tactical to tactical
o Increased the headcount and maintained a readiness rate of 80% as a result
o Also completed all assigned tasks ahead of schedule
Upheld an average score of 90% on surveys through boosting levels of compliance via the Equal Opportunity (EO) Leader Course, the first of its type to be provided within the State of Nevada
Also served as an Equal Opportunity Advisor for the United States Army
Education
Master of Science, Management, Excelsior College, Fall 2018 (GPA 4.0,)
Bachelor of Science, Liberal Arts, Excelsior College, 2013 (GPA 3.67, Cum Laude)
Professional Development
Leadership Course, Sergeants Major Academy, United States Army
Leadership Development Course, First Sergeant Course, United States Army
Involvement & Affiliations
Enlisted Association of the National Guard of the United States (State of Nevada)
Veterans of Foreign Wars
American Legion
Accolades
Bronze Star Medal | Meritorious Service Medal (2) | Joint Service Commendation Medal
Army Achievement Medal (4) | Navy and Marine Corps Achievement Medal (2)
Army Good Conduct Medal | Army Reserve Component Achievement Medal (6)
Armed Forces Reserve Medal (30-Year Device) | Meritorious Honor Award
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