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Yyyyyy x. yyyyyy

8710 Lavender Ridge St. | Las Vegas, NV 8913xxx-xxx-xxxx | abc@xyz.com

 

Operations Manager

 

Driven, dynamic, and highly goal-focused professional with over 30 years of experience with the Army National Guard that will translate seamlessly to any civilian management role. Possess superb work ethic and leadership acumen; often call on integrity and dedication to achieve or surpass organizational objectives. Adept in performing diverse functions both independently and in teams. Articulate with a personable demeanor, used to establish intuitive connections with a diverse population. Seeking a role that will allow for leverage of current core skills, as well as deliver professional growth prospects.

 

Areas of Expertise

 

Operations Management | Safety & Security Measures | Program Management | Process Improvement

Teamwork | Quality Assurance | Regulatory Compliance | Staff Supervision | Training & Development

Interpersonal Communication | Problem Solving | Recordkeeping & Reporting | Strategic Planning

Time Management & Multitasking | Organization | Critical Thinking | Service Delivery

 

Professional Synopsis

 

NEVADA ARMY NATIONAL GUARD (1984-Present)

Senior Enlisted/Operations Advisor

Training Operations Manager

Maintenance Operations Supervisor

Project Management

Maintenance Technician

         Serve in a pivotal capacity as a Senior Enlisted Advisor for the largest division in the State of Nevada, comprised of over 1.2K personnel

         Direct office administration, logistics and short- and long-term planning, along with supplying support data and systems management functions

         Identify points of team weakness to execute individual and group training sessions used to enhance productivity and overall performance

         Lead cross-functional programs to use mitigation strategies to heighten levels of viability

         Oversee a motivated, expert-level team of more than 60 persons across six branches; completed more than 65 missions to date

         Drive positive staff relations; lead all staffing functions such as training, disciplinary action, recordkeeping and performance assessment

         Deliver comprehensive staff training; motivate participants to boost their respective skill levels

         Leverage internal controls to bolster efficiency levels, as well as aim to reduce or eliminate waste

         Prepare and submit work plans

o   Detail staff estimations, materials and equipment needed

o   Seek to achieve organizational compliance with ongoing standards

         Develop standard operating procedures (SOPs) and propose policy changes to streamline operations with a goal of time efficiency achievement

         Call on expertise in statutes, regulations, licensing/permitting requirements and applicable Army regulations to implement and monitor environmental programs via inspections and assessments

         Troubleshoot by evaluating program efficacy; offer solutions to deliver guidance to leadership staff via training to fuel full organizational compliance

         Create and set into motion processes and systems to simplify maintenance operations for the largest fleet of tactical, non-tactical and combat vehicles

         Crucially aid in passing environmental performance assessments with Honorable Mention; seek to be named Best in State during this process

Yyyyyy x. yyyyyy

Continued

 

NEVADA ARMY NATIONAL GUARD, Continued

         Excel in achieving the best metrics for sustainment maintenance by fielding noted workload increases in settings marked by understaffing and sparse communication

         Partook in Operation Enduring Freedom; served as an effective mentor and guide to inspire teams to achieve greatness in austere conditions

         Earned selection from the Department of the Army to serve as a Command Sergeant Major due to flawless performance and a track record of noteworthy success

         Created and launched the use of a strategic workforce plan used to transition divisional operations from non-tactical to tactical

o   Increased the headcount and maintained a readiness rate of 80% as a result

o   Also completed all assigned tasks ahead of schedule

         Upheld an average score of 90% on surveys through boosting levels of compliance via the Equal Opportunity (EO) Leader Course, the first of its type to be provided within the State of Nevada

 

Also served as an Equal Opportunity Advisor for the United States Army

 

Education

 

Master of Science, Management, Excelsior College, Fall 2018 (GPA 4.0,)

Bachelor of Science, Liberal Arts, Excelsior College, 2013 (GPA 3.67, Cum Laude)

 

Professional Development

 

Leadership Course, Sergeants Major Academy, United States Army

Leadership Development Course, First Sergeant Course, United States Army

 

Involvement & Affiliations

 

Enlisted Association of the National Guard of the United States (State of Nevada)

Veterans of Foreign Wars

American Legion

 

Accolades

 

Bronze Star Medal | Meritorious Service Medal (2) | Joint Service Commendation Medal

Army Achievement Medal (4) | Navy and Marine Corps Achievement Medal (2)

Army Good Conduct Medal | Army Reserve Component Achievement Medal (6)

Armed Forces Reserve Medal (30-Year Device) | Meritorious Honor Award

 

 

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