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Yyyyyy x. yyyyyy

760 SW 189 Terr. | Pembroke Pines, XXXXXX xxxxxx xxx-xxx-xxxx |


Academic Operations Leader


Dynamic, confident and engaging academic management executive with over 20 years of higher education background experience. Possess sound tactical planning, business expansion and organizational design acumen to drive positive results. Driver of students success over the course of career by helping each assess their objectives and needs in order to ensure learning engagement and align them with resources that best fit their respective circumstances. Effective educational performance leader, skilled in developing positive visions for progress and offering direction during curriculum development efforts. Adept in offering trusted direction during instruction and assessment planning in an effort to bolster quality and work towards the overall mission. Subject matter expert during programmatic, national and regional accreditation processes. Proven ability to assess situational obstacles, devise actionable follow-up plans and ultimately lead the team to surpass targeted objectives. Currently in search of a Dean of Business, Information Technology (CS) or Vice President of Instruction/Academic Affairs role


Career Highlights


         Introduced online CompTIA industry certification courses for the Fall 2015 semester at Xxxxxx College, which brought on 30 earned certifications for the 2015-2016 academic year and 43 as of November 2016

         Develop and instruct Xxxxxx s online courses with a focus on Business/Management, Cybersecurity, IT and Project Management

         Actively drove increases in Anthem s retention rates institutionally using a strategy of weekly campus contacts 
and monitoring; also founded and sustained collaborations to assess and problem-solve retention-based industry trends and solutions

         Took on an organized, innovative approach to faculty development over three months; demonstrated an instant improvement in monthly attrition rates that previously fell below Anthem s 5.5% maximum performance indicator

         While with Anthem, led Program Directors and faculty throughout the curricula design/redesign and implementation of diploma and degree programs within a Career Pathways framework

         Offered comprehensive leadership over the course of five years during tenure with Barry University to drive increased annual enrollment, revenue and contributions made to margin from a $23M to $25M budget

         Implemented a monthly e-mail communication platform across Barry University to allow for timely, consistent messaging within the campus community; also increased operational transparency amongst faculty and staff

         Proposed and secured approval by the Academic Affairs Council for a series of Barry University undergraduate Computer Application, Information Technology, Networking and Certification courses, along with two degree specializations 

         Secured certification in numerous areas, e.g. CompTIA A+, Network+, Security+ and Project+


Core Skills


Academic Assessment | Accreditation Processes | Budgeting | Change Agent | Communications | Community Engagement

Competency-Based Education | Curriculum Design | Faculty Leadership | Needs Assessment | Online Learning | Policy Development

Problem Solving | Program Analysis | Process Improvement & Redesign | Project Management | Resource Allocation

Revenue Growth | Sustainability | Strategic Planning | Student Success | Team Building | Instructional Equipment & Technology


Professional History



Xxxxxx College Online

Associate Dean for Business Administration, Information Technology, and Competency-Based Education, 2014-Present

         Spearhead the progress, leadership and achievement within the College s Business Administration and Information Technology Departments certification and degree programs

         Proposed and secured approval from the College Curriculum Committee for two IT Career and Technical Education 
(CTE) Associate s Degree programs

o    Majors included Cybersecurity and Technology Project Management for the Fall 2015 semester

o    Saw 628 students apply to the Cybersecurity program and 113 to the Project Management program as of November 2016 

         Led the holistic revitalization of three existing Bachelor s Degree programs

o    Areas of study included Supervision and Management, Technology Management, as well as Information Technology

o    Slated all three for online delivery which began in the Fall 2015 semester

o    Saw 37% of these programs across four campuses registered for Spring 2016 semester

o    Also worked from Fall 2015 to Fall 2016 to boost online enrollment by 239% from 355 students to over 1.2K

         Worked in conjunction with the IT Faculty to lead the curricular redesign of four Associate s Degrees and two Bachelor s Degrees

o    Results were comprised of a shared common core, which heightened opportunities for industry certification, embedded technical certificates, along with a career pathway from Associate s to Bachelor s degree

o    Also included specializations in Information Technology, Data Support, Cloud Computing, Cybersecurity, Ethical Hacking, Microsoft MCSA, Microsoft MCSE, Cisco CCNA, Cisco CCNP and Project Management

o    Offered continual support as it related to enrollment, retention and completion


Yyyyyy x. yyyyyy



Anthem Education/Xxxxxx Career College

Vice President of Education, 2012-2014

         Acted in a Chief Academic Officer role for the College and, in doing so, developed and launched near- and long-term plans for the Education Department

         Updated numerous functional areas such as online education, revitalization of the system-wide online library, as well as increasing registrar service offerings

         Effectively grew online programming offerings, as well as Bachelor s Degree programs from one state to the majority of the system 

         Drove consolidation of programming using a common curriculum across 34 campuses in 13 states under two accrediting agencies, ACICS and ABHES

         Established a comprehensive plan used to lead a location, Morrison University, to regional accreditation at the Master s Degree


Barry University

Executive Associate Dean, School of Adult and Continuing Education (ACE), 2006-2012

         Served as the Chief Operating Officer in leading operations such as budgeting, Human Resources, Facilities Management and Enrollment within the University s Adult School program

         Directly supervised a team of regional Assistant Deans; directed the operations of 18 off-campus administrative and teaching locations

         Charged with a significant change initiative, an organizational redesign that yielded increased efficiency and slashed expenditures

         Tenaciously negotiated five off-campus site relocations, which brought on an increase in square footage

o    Facilitated an upgrade to a common look and 
feel for branding purposes

o    Involved the introduction of upgraded furniture and equipment, as well as increased signage across campus

o    Succeeded in finalizing and signing a five-year lease that generated $500K in savings overall

         Carried an Assistant Professor of Organizational Leadership faculty ranking, which involved the instruction of undergraduate and graduate populations in
business courses in classroom and online environments


Earlier Experience


Assistant Dean for Facilities and Operations (ACE), Barry University, 2005-2006

Assistant Dean for Information Technology (ACE), Barry University, Miami, Xxxxxx (04/02 06/05)

Academic Coordinator (ACE), Barry University, Miami, Xxxxxx (10/98 06/04)

Director of Instructional Computing, Division of Information Technology, Barry University, Miami, Xxxxxx (07/95 09/98) Adjunct Computer Instructor, Office Systems Technology, Xxxxxx Community College, Pembroke Pines, Xxxxxx (1997)

Applications Software Instructor, Academic Computing Center, Barry University, Miami, Xxxxxx (07/91 06/95)

Acting Director of Education, National School of Technology, Hialeah, Xxxxxx (01/91 06/91)

Computer Instructor / Department Chair, National School of Technology, Hialeah, Xxxxxx (07/88 12/90)

Management Intern / Business Analyst / Proof Clerk, Bankers Trust Company, Jersey City, New Jersey (06/85 06/88)

Dividend Clerk / Student Intern, US Trust Company, New York, New York (09/84 05/85)




Master of Liberal Arts (ALM), Harvard University

Doctor of Philosophy, Leadership and Education, Barry University

Master of Science, Higher Education Administration, Xxxxxx International University

Master of Science, Computer Science Education, Barry University

Bachelor of Science, Computer Science, Saint Peter s College


Professional Credentials


PMI Project Management Professional (PMP) | Certified Who Moved My Cheese? Facilitator | LEED Green Associate

Microsoft Certified System Administrator (MCSA) | Microsoft Certified System Engineer (MCSE)




Advisory Board Member, Community College Consortium for Open Educational Resources (CCCOER), 2015-Present

Institutional Lead Member, Competency-Based Education Network (C-BEN), 2014-Present

SIGITE/RIIT Conference Sponsorship Chair, ACM Special Interest Group for Information Technology Education, 2016

Career Advisory Board Member, Cengage Learning, 2013-2014

National Higher Education Sustainability Fellow, U.S. Partnership for Education for Sustainable Development, 2010 -2012

Computer Networking Advisory Council Member, Xxxxxx Community College, 2005-2006

International Advisory Council Member, Computing Technology Industry Association (CompTIA), 2003-2006

List of service appointments and presentations available upon request


Yyyyyy x. yyyyyy

760 SW 189 Terr. | Pembroke Pines, XXXXXX xxxxxx xxx-xxx-xxxx |



March 16, 2018



Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am pleased to submit my application materials for the (INSERT TITLE OF TARGET POSITION) vacancy and am submitting my documents for your review. As illustrated in the accompanying resume, my professional qualifications include the following accomplishments:


  • As an operations management professional in academia, I bring to any position years of progressive higher education leadership experience. I am well-versed in various expert areas including student engagement, curriculum development and program management, to name a few.


  • Over the course of my career, I ve been continually adept in guiding and inspiring students to achieve success. I engage with each to develop and sustain success plans with them based on their respective needs and circumstances. I also stay connected to the students by working directly with them to instruct face-to-face and in online classrooms.


  • With any position I take on, I am able to thrive both independently and in team settings. I boast a proven record of delivering comprehensive direction and guidance in deadline-driven, fast-paced environments that call for xxxxxxexibility, time management and the ability to work well under pressure.


  • I am often regarded by others as a valuable trainer and mentor. This will serve me well in any executive-level position. Additional core skills include strategic planning, critical thinking, cross-functional teamwork, communications and many others. My diversity of experience includes actively contributing to processes that fuel positive change.


  • My strong professional background is supported by an even stronger educational foundation. Along with numerous certifications and credentials, I have three Master s Degrees, one earned from Ivy League contender Harvard University. I also have a Ph.D. with a Leadership and Education focus.


I am a focused, capable and highly experienced applicant committed to supporting the long-term goals of an innovative, reputable firm. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.


Yours Truly,

Yyyyyy x. yyyyyy

Enc. Resume



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