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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Strategic Leader with 17+ years of experience in high-stress environments in addition to a strong background within various industries. Experienced in supporting product development operations, designing strategies focused on increasing productivity, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.
Technical Skills Include: Python, PHP, SQL, and JavaScript
Key Competencies
Product Management Product Merchandising Process Improvement Staff Training/Coaching
Attention to Detail Contract Negotiation Complex Problem Solving Strategy Development
Team Leadership Defining Product Roadmaps Analyzing Sales Trends Data Mining
Professional Experience
Valve Software, Bellevue, WA 2006-2017
Business Development/Partner Management (2012-2017)
- Directed day to day business development functions within a fast-paced environment with a focus on increasing productivity and efficiency levels
- Managed key revenue partner accounts which required superior communication abilities, maintained a promotional calendar, and designed new business development tools
- Developed and implemented automated SQL reports which identified partner performance and provided insight into both internal and external metrics
- Created innovative presentations for key clients, provided updates/training to existing clients, and identified potential areas for growth
- Obtained a 5x increase in special event promotional revenue due to the creation of new promotions in addition to increasing daily promotional revenue by 3x due to the design of a tool which identified exceptional candidates for both weekly and daily promotions
Merchandise Development and Online Store Management (2010-2012)
- Oversaw the Valve online merchandise store which required identifying licensing partners, handling product development, and managing inventory
- Instrumental in the management of a project which automated daily tasks and improved efficiency by approximately 20%
- Reduced operating costs by approximately 30% due to analyzing project specifications, negotiating fulfillment terms, and identifying shipping limitations
Technical Partner Manager (2008-2010)
Commercial Licensing Program Manager (2008)
Technical Support (2006-2007)
- Supported third-party Developers during program development with a concentration on ensuring release dates are met and launch issues are diffused appropriately
- Provided exceptional levels of technical support to both internal and external clients, oversaw product licensing, and monitored program quality issues
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Edirol/Roland Systems Group, Bellingham, WA 2000-2006
North American Product Manager (2002-2006)
- Oversaw product management tasks within the organization which included identifying potential clients and managing existing client accounts
- Supervised a team of Outside Sales Representatives throughout the United States and Canada which required providing individualized coaching and feedback in addition to diffusing escalated employee relations issues
- Completed comprehensive product demonstration for large-sale trade events, attended client meetings, and created technical tools using PHP, Visual Basic, and other tools
Sales Representative (2000-2002)
- Played a lead role in sales and business development functions within the organization which included identifying and contacting potential clients along with creating innovative client sales presentations
- Consistently ranked as either #1 or #2 Salesperson within a team of 8
Education & Training
Master of Business Administration
Seattle University, Seattle, WA (2012)
Completed Coursework Includes; Accounting, Business Ethics and law, Economics, Finance, Marketing, Information Systems, Operations Management, and Leadership
Bachelor of Arts
Western Washington University, Bellingham, WA
Certifications Include: Professional Scrum Master (PSM I) and Notary Public
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in technical and product development roles with experience in performing detailed trend/market analysis, managing the product development lifecycle, and leading large-scale projects. In addition, I have strong experience in interacting positively with customers, analyzing and solving complex operational issues, and supervising technical teams.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a MBA from Seattle University.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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