District Manager

  Performance-driven District Manager with consistent track record of delivering results across key performance metrics spanning sales and profits through service levels and operations.

  Sharp business acumen, with expertise in steering broad-scope operations ranging from turnarounds, business plan development/execution, performance/financial analysis, and cost controls to human resources, marketing, sales, and customer service; MBA degree.

  Excel in prioritizing, organizing and managing projects/workflow to maximize productivity, optimize use of resources, boost performance, and achieve aggressive goals.

  Motivating, hands-on leader who successfully recruits, hires, trains, develops, and retains top talent.

District Manager, Things Remembered Sacramento, CA 2010-Present

         Successfully steer full-scope District operations ranging from strategic business planning and human resources to administrative and financial; have assumed increasing responsibilities over span of 7 years, including assisting in spearheading turnaround of underperforming Districts.

         Proficiently analyze financial reports and apply findings toward defining targeted action plans for boosting bottom-line profits.

         Effectively recruit, hire, train, and retain top talent; have successfully developed and promoted 1 Manager to Assistant District Manager along with a Manager to Assistant District Manager and subsequently, District Manager.

  Have led District to Top Ranking companywide for 7 consecutive years.

  Designed and launched performance and recognition plan critical to attaining goals.

  Substantially boosted metrics within company by developing and executing strategic plan focused on excellence and highest of standards.

  Achieved standard of excellence in operations in alignment with company objectives.

District Manager, Sears Portrait Studio San Francisco, CA 2006-2010

         Recruited to facilitate turnaround of underperforming 12-Studio District; achieved positive results within first year while maintaining 100% of staff over course of 4 years.

         Demonstrated sharp organizational leadership and problem solving skills in defining and implementing policies, procedures and practices instrumental to improving productivity, efficiency, cost controls, sales, and profits.

         Cross trained in all facets of operations to maximize contributions to company success.

  Generated 12% sales growth within first 9 months; recognized for outstanding performance.

  Increased customer loyalty and repeat business by continually delivering world-class service.

  Drove sales growth as well as performance results by promoting a cohesive, motivating teamwork environment.

District Manager, Totes - Isotoner-Sunglass World 2004-2006

         Created and implemented aggressive business and marketing plans; increased sales while controlling costs and boosting profits.

         Facilitated customer-focused, service-oriented atmosphere to ensure high customer satisfaction levels.

  Awarded #1 District to plan, with 10.4% increase in first year.

  Recognized for Top Sales in 4 departments overall.

  Successfully recruited and hired top candidates crucial to achieving immediate and long-range goals.

Area Retail Operations Manager, Crossmark Sales & Marketing Sacramento, CA 1999-2004

         Rapidly promoted from District Manager to Area Retail Operations Manager in recognition of dynamic results; profitably managed Western United States region through strategic planning and execution of projects and business plans.

         Built and led a high-performance team of 7 supervisors and 240 retail representatives to consistently achieve and surpass targeted goals.

  Twice awarded Operations Manager of the Year; 2000 and 2002.

  Routinely relied upon to train incoming District Managers throughout company.

Prior background as Territory Manager and Retail Support Coordinator; details on request

Masters of Business Administration

National University