Driven, focused, and experienced management professional with several years of experience and a significant background in managing daily operations and improving current processes. Experienced in maintaining high-level clients, sourcing new clients, designing/implementing staff training, creating standard operating procedures, and supervising team members. Equipped with a keen ability to manage large-scale projects,, increase organizational revenue, and foster positive rapport with vendors, clients, co-workers, and members of executive management.

Proficient in: Microsoft Office Suite, QuickBooks, Teletracker, Watson, ICAM, EROS, and ClearSlide

  Directly manage a variety of administrative and operational tasks with a focus on increasing productivity and efficiency

  Interview students in order to determine individual educational goals, provide individualized guidance related to available educational programs, and assist with financial aid questions/concerns

  Foster positive relationships with students and various departments within the school which included financial aid, PLA, and the office of the Registrar

  Successfully surpass set enrollment goals while ensuring all standard operating procedures, federal regulations, and school guidelines are adhered to

  Coordinated several sales and business development operations which included managing key client accounts and increasing client retention levels

  Supervised a team of 6 individuals which required providing individualized feedback and coaching in addition to implementing sales training

  Monitored merchandising and inventory levels on behalf of clients, identified SKUs within stores, and successfully handled complex inventory issues

  Built positive relationships with over 70 retail stores which included providing training, increasing brand awareness, and increasing sales

  Owned and managed a successful organization which required overseeing business development tasks in addition to strategy development, inventory management, and financial operations

  Designed and implemented unique marketing strategies which resulted in securing relationships with 15 wholesales accounts within 1 years

  Managed day-to-day operations and sales functions with a concentration on increasing revenue and organizational brand awareness

  Trained and developed staff members on both customer service and sales acumen, reviewed/analyzed financial metrics, and sourced potential clients within the community

  Played a lead role in the completion of a 3-day event which educated community members on organizational products and other health related benefits

  Increased sales from $30 thousand to $90 thousand within 6 months

  Facilitated daily-to-day logistics within a fast-paced retail store which included training/coaching 5 staff members on sales and customer service best practices

  Designed a unique grassroots marketing campaign which resulted in increasing traffic flow to the store, designed promotional activities in conjunctions within community businesses, and attained up to 120 new activations per month

  Cellular Express LTD, Retail Store Manager

  PPS Communications, Branch Sales Manager

  HIFM, Investment Research Analyst