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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com

 

Management Professional seeking opportunity in Sales Leadership

Information Technology ~ Consultative Guidance ~ Client Relations

Sales Planning ~ Trend Analysis ~ Driving Sales Growth ~ Negotiations

 

Profile

 

         Offer excellent experience in customer needs analysis, budgeting, planning, scheduling, new business development, sales, operations, vendor relations, and project management.

         Well-honed expertise in bolstering team staff enthusiasm, morale and confidence, establishing immediate rapport and credibility with prospects and customers, and delivering compelling sales proposals.

         Able to analyze current market trends to plan high-impact sales strategies, optimize competitive positioning, and promote products with persuasive conviction.

         Solid reputation for initiative, resilience, and commitment to achieving results.

         Entrepreneurially-driven with considerable business leadership experience.

         Excel at training, mentoring, and coaching engaged, pragmatic, and motivated personnel.

         Highly skilled at connecting with, inspiring, and managing people from diverse cultures and backgrounds.

         Able to anticipate and respond accordingly to changing priorities and competing demands.

 

Professional Experience

 

DSW, Port Charlotte, FL, 01/2012 to Present

Operations Manager

         Spearhead full-scope daily operations inclusive of customer service and satisfaction, staffing, loss prevention, OSHA compliance, employee relations, inventory control, payroll/time & attendance, and sales management.

         Analyze, track, and closely monitor key performance indicators (KPIs) to ensure attainment of corporate objectives.

         Devise work schedules, delegate tasks to personnel, and perform all hiring, training, coaching, and performance evaluations.

 

Millennium Physician Group, Port Charlotte, FL, 01/2011 to 01/2012

IT Support

         Governed the complete spectrum of IT operations with an emphasis on troubleshooting, diagnosing, and resolving issues related to hardware, software, and computer network.

         Proficiently configured workstations, replaced defective components as required, and administered disaster planning & recovery efforts such as conducting regular back-ups.

         Championed proactive network security measures to protect critical business data.

         Maintained up-to-date inventory of IT assets and fostered productive relationships with vendors to facilitate technology purchases.

         Applied solid leadership talents toward training new staff in computer and software use.

 

Continued

 

 

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Myakka River Trading Company, Venice, FL, 01/1998 to 01/2011

Owner

         Directed all aspects of daily business operations encompassing staffing, customer service, inventory control, loss prevention, sales, and employee scheduling.

         Hired, trained, mentored, motivated, and supervised cohesive team of 10.

         Strategically expanded inventory offerings to successfully boost sales growth by $500K in 18 months.

         Enhanced operational efficiency, quality control, and customer satisfaction by installing new POS (point-of-sale) system.

 

Coastal Recovery Center, Sarasota, FL, 01/1996 to 01/1998

Computer System Administrator

         Oversaw all facets of computer systems from back-ups and disaster recovery to end user support and IT security.

         Examined project plans to coordinate efforts according to business needs, budget limitations, and quality parameters.

         Defined department priorities, and formulated and implemented organizational goals, policies, and procedures to drive continuous improvement, optimize revenue production, and heighten efficiency.

         Seamlessly interfaced with users, management, vendors, and technicians to assess computing needs and system requirements, and orchestrate projects to achieve performance goals.

 

Prior Background:

 

IT Project Manager, Public Health Laboratory Services, London, 01/1993 to 01/1996

Project Manager / IT Specialist, Topas UK Ltd., London, 01/1990 to 01/1993

Help Desk, Telerate, London, 01/1988 to 01/1990

 

Education & Certifications

 

Bachelor of Science, Information Technology,

University of Leeds - Leeds

 

Professional Development / Certifications:

 

Systems Analysis and Design Verification; Small System Networking; Project Management;

Document Writing; Chairing Meetings; IBM AS/400 Systems

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