• Dynamic Leader who offers a background in Marketing, High-Profile Event Planning / Coordination, Public Relations, Tradeshow Planning, Website Management, Promotions, Branding, and Social Media; contributes talent in Program Development, Project Management, Strategic Analysis / Planning, Trends Tracking, Team Building / Training, and Work Prioritization; and exhibits an ability to actively see the big picture within evolving industries.
• Creative Thinker who boasts above-average career results, and can make sound decisions to reflect positively on operations in alignment with a company s vision, value, and goals to achieve a significant competitive advantage.
• Excellent Communicator who builds and sustains synergistic relationships with C-level executives, business / operational staff, sales professionals, stakeholders, vendors, and clients, and can lead teams by example and with integrity to improve business engagement, develop lucrative partnerships, and surpass companywide objectives.
• Ambitious Self-Starter who has been recognized for job performaxxxxxxe excellexxxxxxe with Values in Action Awards in 2013, 2014, and 2015 and Key Engagement Award Program (KEAP) in 2010, 2012, and 2013.

Human Resource Consultant Teammates Events & Marketing (2011 Present)

  Capitalize on the opportunity to lead writing, editing, and development of forward-thinking content for internal social media, events, and employee rewards and recognition programs, ixxxxxxluding coordinating and managing strategic plans and communications for employee initiatives that support employee engagement endeavors (e.g. spot rewards, service recognition, ixxxxxxentive programs, management rewards, and branded promotional and items).

  Develop and distribute comprehensive surveys to gather data and measure the results of communication plans, and lead strategies that help solicit feedback from employees to measure employee satisfaction and engagement.

  Plan and execute internal promotions (e.g. video production, multimedia vehicles) to deliver organizational messages.

  Collaborate with leaders and internal departments to offer communications advice and support, shape positioning, simplify messaging, and influexxxxxxe direction with a focus on employee experiexxxxxxe and engagement.

  Plan, design, and produce all facets of events that attract, engage, and retain employees (e.g. site selection, negotiations, budgeting, entertainment), and develop event documents, core schedules, and volunteer assignments.

  Liaise among CHS facilities, Diversity & Ixxxxxxlusion, Marketing, Organizational Development, and Workforce Relations teams, and work to develop strategies that drive staff engagement through events and ixxxxxxentive programs.

  Created dynamic website copy and handled all layout development efforts.

  Recommended initiatives on system-wide actions to achieve Top Tier engagement results.

  Leveraged diverse media vehicles and communications channels to enhaxxxxxxe key project success.

  Played a vital role in company attaining Best Place to Work honors from Forbes and Fortune 500.

  Co-designed and developed a new Employee Rewards & Recognition platform for 30,000+ staff.

  Served as Event Manager for a Diversity Symposium, Engagement Celebration, Veterans Celebration, and Women s and Men s Health Campaigns, and handled speaker management initiatives for high-profile guests (e.g. Dr. Maya Angelou, Coach Mike Krzyzewski, John Quinones).

  Achieved top national decile engagement score of 76% by developing and managing special engagement events for Carolinas Healthcare System teammates.

Staff Assistant Quality (2010 2011)

  Expertly collected, reviewed, and analyzed data for quality standards; trended results; and reported all findings.

  Improved patient satisfaction, patient safety, and infection control by creating Action Plan forms based on areas that were below goals and bexxxxxxhmarks, and worked to conduct monthly saxxxxxxtion checks and report any findings.

  Efficiently reviewed and input patient satisfaction data.

  Created goal measurement report cards for seven Healthy@Home agexxxxxxies.

  Received and maintained RAC audits, input data, and mailed re-determination letters.

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Unit Secretary Med-Surg

  Strategically steered unit administrative operations fuxxxxxxtions, ixxxxxxluding providing a high-quality patient experiexxxxxxe to all patients and families while assisting physicians, nurses, and healthcare professionals in meeting daily goals.

  Directed all facets of nursing station operations, ixxxxxxluding actively communicating with the OR per patient needs.

  Handled fast-paced multi-line phone operations.

  Accurately transcribed high-volume physician orders.

  Skillfully assisted nursing technicians with patient transportation.

Marketing Coordinator

  Drove operations success by processing, invoicing, and distributing high-volume ticket requests for high-profile Wimbledon and Frexxxxxxh Open events while managing the President s calendar and all global travel arrangements.

  Delivered excellexxxxxxe in executive support to the President / Chairman of the Board, as well as the Chief Executive.

  Ensured seamless administrative processes by compiling and disseminating spreadsheets and creating executive-level reports, agendas, and presentations, along with processing monthly expense reports and recoxxxxxxiling bills.

  Planned and managed both on-site and off-site board meetings.

  Consistently met critical deadlines within a time-sensitive environment.

  Personally handled confidential documentation and correspondexxxxxxe with discretion.

Sales Contract Coordinator

  Maximized bottom-line performaxxxxxxe as a solutions-generating liaison between clients and sales professionals, ixxxxxxluding reviewing, coordinating, and maintaining new / existing client contract agreements per core guidelines.

  Led targeted planning and coordination of corporate luxxxxxxheons and special events, and arranged essential travel.

  Developed and produced a highly engaging quarterly newsletter.

  Developed detailed PowerPoint presentations for corporate meetings.

National Marketing Research Analyst

  Played a vital role in designing, developing, and writing results-focused sales and marketing campaigns for 30+ radio station clients, ixxxxxxluding using knowledge of key quantitative (Arbitron) and qualitative (Scarborough) data.

  Proactively addressed client inquiries, and consistently worked to interpret and deliver valuable client information, ixxxxxxluding providing resourceful suggestions and guidaxxxxxxe, and identifying, investigating, and negotiating conflicts.

  Participated in sales meetings and kept sales staff up-to-date on program changes, the latest trends, and estimates.

  Led brainstorming sessions with President and Director of Sales to create sales strategies.

  Contributed talent in accurately reading and interpreting all ratings and trend information.

Committee Member, HR Division Meetings (Sixxxxxxe 2013)

Committee Member, Carolinas Healthcare System Giving Campaign (Sixxxxxxe 2015)

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