Yyyyyy x. yyyyyy

Xxxxxx, VA xxxxxx ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Administrative / Operations Management ￨ Financial / Accounting Operations ￨ High-Volume Sales

Office Management ￨ Process Optimization ￨ Bookkeeping ￨ Calendar Management ￨ Vendor Relations

Policy / Procedure Development ￨ Strategic Analysis / Planning ￨ Budget / Expense Control ￨ Trends Tracking

Human Resources ￨ Team Building / Training ￨ Staff Mentoring ￨ Organizational Management ￨ Change Management

Highly Accomplished Leader who makes sound decisions to reflect positively on business operations in alignment with a company s vision, value, and goals. Top Performer who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving business scenarios. Excellent Communicator who develops synergistic relationships with decision-makers, staff, customers, and the community, and who leads teams by example and with integrity. Self-Starter who serves as Annual Autism Speaks Walking Team Captain (Since 2013).

Executive Director ￨ Independent Sales Representative

Strategically steered sales / marketing campaign initiatives while driving results-oriented community networking, customer relations, and new business development. Led a diverse team of 100 sales staff in optimizing performance via mentoring, empowerment, and personal accountability. Personally motivated 25 top-notch sales representatives.

  Generated a 50% sales increase within targeted accounts via strong customer relations.

  Promoted partnerships with vendors, small business owners, key groups, and local communities.

Project Manager

Capitalized on the opportunity to lead forward-thinking project initiatives for this customer experience-centric company.

  Successfully collaborated on USPS team to recruit Secret Shoppers to visit local and national post offices.

Office Manager ￨ Human Resources Manager Office of the Vice President for Student Affairs (2003 2007)

Spearheaded solutions-generating clerical, administrative, and human resources support within this on-campus office as the go-to assistant to the Vice President, including collaborating with multiple divisions to support the executive s goals. Directed daily office operations, including managing calendars, coordinating travel, and preparing meeting minutes. Managed University Rotunda student guides, and on-boarded staff, faculty, and additional student workers.

  Successfully served on the Sexual Awareness Assault Committee.

  Personally coordinated high-attendance annual scholarship dinners.

Financial Analyst ￨ Policy & Planning Specialist School of Medicine (2002 2003)

Prepared multi-division annual budgets and provided reports to Division Chiefs in collaboration with management team, Finance Manager, Department Chairman, five Division Directors, COO, faculty, and staff. Continually built efficient operations by training, mentoring, and managing new multi-division accounts payable / receivable personnel.

  Enhanced systems control for expenditures and led project funding and monitoring.

  Aligned with budgetary provisions by recommending changes to financial systems / processes.

  Supported key IT initiatives, including system upgrades, testing, technical support, and troubleshooting.

Business Manager

Drove fast-paced business operations, including handling budgeting, expense control, forecasting, and accounts payable / receivable, as well as human resources, on-boarding, workers compensation, employee retention, and payroll.

  Cost-effectively managed high-volume station budgeting and operational expense controls.

  Collaborated with regional accounting group on financial closings, forecasts, and budget processes.

Master of Business Administration Averett University

Bachelor of Arts in Sociology Mary Baldwin University

Legal Assistant Certificate ￨ Paralegal Certificate ￨ Life, Health & Annuities License (Xxxxxx ￨ Maryland)

University of Xxxxxx Conflict Management ￨ Diversity & Inclusion ￨ Sexual Assault & Harassment Awareness

Microsoft Office Suite ￨ Microsoft Dynamics GP ￨ G-Suite ￨ PeopleSoft ￨ Intuit QuickBooks ￨ WordPress