Accomplished management professional with a proven track record of leading teams and achieving goals.

  Work history of consistently exceeding performance objectives and earning new responsibilities and roles.

  Stellar listening, verbal communication and interpersonal skills to gain the trust, confidence and respect of team members and clients, including mentoring and training colleagues on best practices.

  Exceptional background with ensuring that quality assurance and safety standards are achieved.

  Outstanding time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Word, Excel and PowerPoint, as well as WinSen property management software.

A Quality Facility Services Nov. 2015-Present
Field Supervisor

  Ensure 26 client locations, including the Pro Football Hall of Fame, are well-maintained.

  Manage and lead a team of 40 associates that perform quality assurance inspections.

  Serve as the main point of contact for clients at all locations.

  Train, mentor and coach associates on standards and best practices, including safety programs.

  Conduct thorough safety audits to ensure the company is meeting or exceeding obligations to clients.

  Oversee the inventory of cleaning materials at all client sites.

Project Supervisor (Sept. 2015-Present)

  Lead a crew 12 personnel that clean and sanitize at the headquarters of the Timken Company.

  Educate and train team members on best practices of operations to meet and exceed quality standards.

  Conduct quality assurance inspections to ensure the company is outperforming client expectations.

Incaaztec Management Inc. 2010-Present

Primary Maintenance Technician

  Safely performed landscaping, electrical and structural maintenance according to standards.

  Led a facility painting project in Martindale, OH, including managing and scheduling employees; overseeing a budget; and completing painting duties.

  Chosen to work several projects across Ohio and out of state initiatives in West Virginia and Kentucky.

Bachelor of Arts (BA), Business Management, Walsh University; earned 2015

Academic Projects:

  Project Manager, Global Cleveland; 2014

> Led and collaborated with fellow students to create a proposal to help recent immigrants to Cleveland, OH.

  Contributor, Stark Soil and Water Conservation District; 2014

> Worked with a group of three other students to assess the company s IT needs and create financially and technologically viable solutions that were then presented to company leaders.