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0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com
IT Project Manager / Program Manager
Full SDLC Leadership ~ Risk Mitigation ~ Mentoring & Team Management
Change Management ~ Executive-Level Relations ~ Scope & Budgetary Control
20+ years IT experience including outstanding track record as Global Program, Project and Delivery Manager for Infor 10 and Oracle ERP/Cloud application and infrastructure implementations and upgrades.
Offer substantial project and program management experience with the ability to define requirements, coordinate cost-effective resources, and facilitate delivery within timeline, scope, and budget constraints.
Excel at interfacing with key stakeholders to drive forward-moving efforts and support continuous improvement.
Adept at guiding projects throughout entire lifecycle and leading teams in implementing solutions which advance business growth, productivity, and competitive positioning for large corporations.
Skilled at risk management, strategic planning, vendor relations, team motivation, mentoring, and change management.
Able to build and nurture client relationships that result in significant revenue and profitability growth.
Technical expertise spans vast industries encompassing finance, higher education, manufacturing, IT, telecom, retail, non-profit, entertainment, and natural resources.
Professional Experience
Velocity Technologies, Inc., 2015 to Present
Professional Services Manager, Program Manager / Project Manager
Strategically steer implementations, upgrades, and other initiatives related to Oracle products including Fusion HCM modules.
Establish, implement, and monitor project plan, maintain ongoing communication with technical team members, clients and company leadership, and hold full accountability for scope, budget, and risks.
Facilitate meetings, orchestrate software testing cycles, formulate schedules, conduct business process analysis, generate scope of work documents and payment schedules, and methodically conduct RFP reviews.
Hire, train, evaluate, and delegate assignments to Professional Services team.
KBACE Technologies, Inc., 2012 to 2015
Project Manager
Governed implementations, upgrades, and other initiatives related to Oracle products.
Headed Oracle Cloud HCM Fusion (HR, Benefits, Workforce Compensation, Talent, Goal, Performance Management, and Taleo products) from release 3 through 9.0.
Delivered Oracle ERP (GL, AP, AR, Collections, CM, FA, Tax, Procurement, Projects, Grants, Inventory, Procurement, BOM, ENG, INV, Procurement, OSP, MRP, WIP, OM, Shipping, Quality, Payroll, OTL, HR, IREC, OAM and OBIEE) databases, and infrastructure from release 10.7 through 12.3.
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Formulated project plans and schedules, determined project scope, allocated resources, performed issue and risk management, created testing strategy, controlled budgets, and shepherded team members throughout project life cycle.
Proactively fostered cohesiveness among functional and technical teams to optimize client/project outcomes.
As PMO Fusion Training Project Manager, helmed all training activities for PMO and consulting teams to enable personnel to achieve Fusion certifications.
Impac Services, Inc. (Oracle), 2008 to 2012
Senior Principal Consultant
Spearheaded implementations and upgrades for Oracle products including R12 applications and 11g database.
Devised project schedules, analyzed business processes, reviewed recommendations with key stakeholders, created software testing and training plans, and prepared detailed change management documentation.
Coordinated, supervised, motivated, and directed personnel throughout implementation life cycle of Human Resources, Payroll, OTL, and i-Recruitment applications.
IBM (QWEST Cyber / Corio-acquired), 2000 to 2007
Delivery Project / Program Manager
Resourcefully leveraged multiple project management methodologies to design and execute complex project plans while cost-effectively controlling budgets and fostering productive client relationships.
Steered numerous upgrades and implementations for Oracle, PeopleSoft, SAP, and Siebel technologies.
Regularly met with executive management to evaluate current services and future needs, essential to maximizing company growth, stability, and competitive positioning.
Mentored IT professionals and led production support and issue resolution activities.
Championed extensive patch implementation plan including identifying issues to achieve and sustain IT stabilization for clients.
CIBER Inc. (formerly ARIS Consulting), 1997 to 2000
Oracle HRMS Implementation Project Manager
Directed full implementations of Oracle HRMS and Benefits modules.
Created user manuals and system maintenance manuals to augment end-user training and ongoing system administration.
ESCO Corporation, 1996 to 1997
Oracle Implementation Payroll Lead
Aligned, mobilized, and mentored team in timely and budget-compliant implementation of Oracle Human Resources, Payroll, and Oracle Time Management (OTM) modules.
Systematically troubleshot issues and decisively deployed effective resolutions.
Delivered complete spectrum of payroll processing and post-production support.
Education
Project Management Master Certificate
Villanova University, Villanova, PA
Accounting
Clark College, Vancouver, WA
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