Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000-3457 xxx-xxx-xxxx ● abc@xyz.com

Network Security ~ Disaster Planning & Recovery ~ Migrations

Process Improvements ~ Project Coordination ~ Team Leadership

Substantial experience in network and systems engineering, upgrades, migrations, infrastructure management, backups, and network security including vulnerability/risk management, monitoring, incident response, and access management. Able to apply disaster recovery strategies and contingency plans to defend and preserve business information. Adept at design and implementation of centrally-managed solutions for configuration, deployment, and monitoring of Cisco and Windows platforms. Seasoned IT background spans application development, network architecture and operations, voice/data communications, and EDI processes.

Selected Achievements:

         Devised IT strategy which enabled CTO to focus on software engineering project, successfully accelerating pilot production timeline by six months.

         Slashed expenses by 50% through design and implementation of Co-Lo network operation platform.

         Substantially decreased IT operating cost by 64% for corporate and branch offices without negatively impacting performance.

         Pioneered user training program which dramatically lowered IT support calls by 77%.

         Eliminated $1.5K in long distance expenses per branch office by introducing VoIP solution.

         Contrived helpdesk system which increased IT response by 34% and reduced service calls by 68%.

HomeAway.com, Inc., Austin, Texas, 2010 - 2016

Senior System Engineer

         Championed full-scope migration of acquired company's data center production infrastructure into parent company requiring cohesive efforts between HomeAway hosting team and Escapia development team.

         Analyzed, planned, provisioned, and efficiently managed physical and virtual systems in redundant 24x7 data center.

         Designed and managed Active Directory, performed infrastructure monitoring, and designed PowerShell scripts to enhance software deployment, auditing, and reporting tasks.

         Designed and deployed Symantec Endpoint Protection to deliver advanced protection while improving system performance.

Escapia Inc., Seattle, Washington (acquired by HomeAway), 2007 - 2010

IT Manager

         Spearheaded migration which was completed 18% under budget and in less than two hours (having six-hour allotted time period).

         Orchestrated changes across network configurations, application designs, and procedures to result in company acquiring PCI compliance certification.

         Drafted DR plan for production environment featuring failover to remote facility when required to maintain 98.7%+ uptime.

         Revamped purchasing method for software licensing to capture 40% cost savings on corporate side and 75% savings across development team.

         Enhanced company productivity by configuring VPN to allow employees to work from home with full access to secured data and internal applications.

Continued ►

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Experticity, Seattle, Washington, 2002 - 2006

IT Manager

         Governed IT systems and processes including network connectivity and security, software and databases, capacity planning, disaster planning, data security, and first-level support to clients.

         Resourcefully brought development services in-house to lower expenses and bolster productivity.

         Instituted secured remote connections for development environment without compromising source code.

         Directed three network engineers, three software engineers, two test engineers, technical writer, staff administrator, and outsourced team of five developers for two-year period (prior to company hiring VP of Engineering).

         Partnered with human resource to assemble employee handbook detailing company s IT policies.

ServiceStop Inc., Seattle, Washington, 1999 - 2001

Network Operations Manager

         Designed and configured corporate network/intranet, branch office connectivity, and integration of technology enterprise-wide.

         Mentored, managed, and motivated four network engineers in infrastructure maintenance, software support, user relations, and technical support.

         Authored IT policies for employee handbook and masterminded Co-Lo infrastructure to effectively support 150,000 daily users.

SiteConnect Inc., Seattle, Washington, 1998 - 1999

Sr. Network Operations Administrator

         Directed team of four in supporting nearly 90 clients in on UNIX and Windows platforms.

         Demonstrated proficiency in security configuration, storage, capacity planning, performance tuning, disaster recovery planning, daily backups, SLA adherence, and project tracking.

Additional networking experience includes:

Sr. Network Administrator, Consultis Inc., Bellevue, WA

Sr. Network Administrator, Key Service, Auburn, WA

Network Operations Supervisor, Tarmac California Inc., Palm Desert, CA

Network Operations Supervisor, Massey Sand & Rock Company, Indio, CA

Cisco Certified Network Associate (CCNA)

Cisco Certified Security (IINS)

Cisco routers/switches/security appliances, Cisco Network Assistant, CiscoWorks, Cisco Adaptive Security Device Manager, Cisco Pix Device Manager, Cisco Security Device Manager, Active Directory, WinAgents IOS Config Editor, Kiwi Syslog Daemon, Wireshark, vSphere, vCloud, Nagios, Symantec Enterprise, Windows Server 2008/2008R2/2012/2012R2, Novell Servers, PagerDuty, PingDom, Opsview, WhatsUp, JIRA, Atlassian Confluent, Skype, HipChat, GitHub, WebSitePulse, Splunk, SolarWinds, GFI LanGuard, PRTG, Total Network Monitor, NewRelic, StreamStep, Custom PowerShell, Network Solutions, GoDaddy, VeriSign, DNS Made Easy, DYN, Rack Monkey, Device42, NetScaler ADC, Windows IIS, Microsoft NLB, BigIP, Visio, Microsoft Project, TCP/IP, DNS, FTP, POP3, SMTP, Visual Studio, .NET, Share Point, Lucent Definity G3, Inter-Tel Axxess 6.5

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000-3457 xxx-xxx-xxxx ● abc@xyz.com

[INSERT DATE]

[HIRING MANAGER S NAME]

[COMPANY]

[ADDRESS]

[CITY, STATE, ZIP CODE]

Dear Hiring Manager:

I am currently exploring career opportunities in network engineering and am submitting my resume for your review. In advance, thank you for your time and consideration.

I bring to you more than 20 years experience in the information technology arena, advanced capabilities in all facets of network engineering and security, and excellent talents in migrations, project coordination, technical support, user relations, and executing cost-saving process improvements. My sharp analytical, troubleshooting, critical thinking, and team leadership skills would also surely be fundamental to succeeding with your organization. To complement these qualifications, I offer polished skills in infrastructure management, disaster recovery planning, back-ups, policy development, and Active Directory administration.

As a proactive contributor to your organization, you will find me to be a stellar leader committed to supporting you in achieving your objectives through advanced technical acumen, rapport-building talents, and managerial expertise. I am confident that I could be an asset to your company, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy