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960 Lulworth Lane (770) 0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com
Channel Sales Manager
Leader in Network Development │ Expert in Building Channel Partner Relations │ Specialist in Strategic Negotiations
Multimillion-Dollar Channel Sales │ New Business Development │ Territory Management
Partner Relationship Management │ Team Building │ Process Optimization │ Customer Service
Client Relationship Management │ Negotiations │ Strategic Analysis / Planning │ Trends Tracking
Highly Accomplished Sales Manager who drives multimillion-dollar channel results within a key territory, and who actively builds profitable relationships with channel partners to cultivate a strong company image with superior quality.
Top Performer who offers solutions-centric critical thinking for insightful, change-oriented outcomes to align with a company s vision, value, and goals, and who develops resourceful alliances among C-suites, distributors, and / or retailers by demonstrating 14+ years of proven leadership experience within telecom, data, and merchant processing industries.
Ambitious Self-Starter who excels at analyzing customer needs, identifying lucrative opportunities, defining strategies for capturing new business, informing partners of portfolio changes and improving partner management, and attaining leverage in competitive markets, as well as consistently increasing revenue potential, analytics, and focused training.
Professional Synopsis
Flexential (f/k/a Peak 10 + ViaWest), Alpharetta, GA
(2016 Present)
National Partner Support Manager (2017 Present) │ Inside Sales Specialist (2016 2017)
Capitalize on the opportunity to lead forward-thinking development of new web-based partners (i.e. SEO leads) to maximize territory-wide sales growth, including delivering dynamic presentations at top industry expositions and seminars across North America to continually build and sustain new relationships. Train, mentor, and manage a highly qualified sales team in achieving revenue targets, operational goals, customer satisfaction, and individual career objectives. Increase product placement by establishing training programs and launch initiatives for new product releases with top resellers, including Avant, CDW, MicroCorp, RoundTower Technologies, SHI, Alphaserve, Windstream, and Intelisys. Deliver comprehensive sales support via conference calls, meetings, and product data requests. Direct partner support management, including onboarding new partners; training partners to sell; promoting market awareness; creating mindshare; managing quotes, sales, and renewals; handling escalations; and driving direct sales team communications.
Increased personally trained partners lead production by 15%.
Consistently maintained a 30+% share of sales through the channel for 2017.
Co-developed a new, synergistic Partner Playbook to boost internal team results.
Successfully brought on new partners, including New Cyber Source and MicroCorp.
Generated a 13% increase in overall sales through the channel for 10 months post-launch.
Rebuilt business by refocusing the strategy on channel relationships, as well as QBR sessions.
Reduced subagent start-up time from 1 month to <1 week by developing a new training program.
Established a documented process for onboarding new partners adopted by the Partner Channel.
Mentored and managed top-producing channel partners via joint-selling initiatives and sales training.
Pioneered MicroCorp alliance with Peak 10 + ViaWest to close a deal to surpass annual commit by 200%.
Elavon, Atlanta, GA
(2014 2016)
Inside Sales
Strategically steered quota-exceeding B2B sales efforts for an industry-leading merchant processing organization with a focus on account acquisition and retention through a banking and retail channel, including profitably discussing benefits of new products and services offerings to generate customer interest. Contributed consultative sales talents toward rapidly identifying opportunities, overcoming objections, building beneficial relationships, and turning inbound calls into sales.
Received ongoing monthly recognition for sales performance.
Participated on a team that trended to exceed yearly gross profit goals.
Proactively participated in sales group meetings to identify targets and forecasts.
Developed expertise in multiple industries via participation in various telephone conferences.
Yyyyyy x. yyyyyy │ Page Two │ (xxx-xxx-xxxx
Professional Synopsis (continued)
WorldPay US, Atlanta, GA
(2013 2014)
Outside Sales
Utilized broad scope of industry knowledge toward engaging in aggressive cold calling to establish lucrative appointments and ultimately consult with clients on setting up merchant processing services. Strategically negotiated rates based on transactions and volumes, as well as discussing application fees and equipment costs. Generated leads via membership in business networking organizations (i.e. BNI), as well as referrals provided by customers. Demonstrated use of Salesforce to manage pipeline, set weekly sales goals, and organize and track daily activity. Coordinated sales presentations at clients business sites to demonstrate company products and services to further grow a customer s organization.
Personally trained new hires from diverse teams within the Atlanta metro area.
Established a referral network among other B2B organizations and key sales teams.
Continually received recognition by Regional Vice President of Sales for job excellence.
First Data, Marietta, GA
(2011 2013)
Channel Sales
Maximized bottom-line performance by consulting with small- to medium-sized business owners regarding specific payment options offered based on volume of daily transactions and customers the business serves, including assisting merchants in meeting payment option needs by providing customized payment plans and equipment. Collectively trained merchants and staff on payment processing solutions and methods, as well as use of key equipment. Led statement analysis to determine ways to successfully impact merchant s bottom line. Tracked sales and prospects within a database.
Profitably cross-sold internet payment options, as well as key cash advance programs.
Led post-sales merchant engagements to ensure program satisfaction and obtain referrals.
Expertly used Salesforce CRM to track merchant accounts and coordinate a qualified pipeline.
Reed Construction Data, Norcross, GA
(2010)
Outbound Sales
Drove new business development by updating a large-scale client base within Salesforce CRM, as well as conducting cold calls to medium-sized and large commercial construction companies to produce new revenue via sales of commercial construction project leads. Generated personal prospects to maintain a large-scale pipeline. Profitably identified and generated substantial leads for building products manufacturer representatives.
Led job site visitations and online demonstrations for customers using Glance System.
Increased the bottom line by consulting with contractors / sub-contractors to meet needs.
Idearc Media, LLC, Alpharetta, GA
(2009 2010)
Outbound Sales
Delivered strategic outbound cold calls to small business customers regarding advertising via the internet, web hosting, direct mailers, and other options offered to consistently meet and / or exceed bi-weekly quotas. Prepared and performed innovative sales presentations for clients to persuade customers into purchasing advertisements for their businesses.
Self-prospected and coordinated pipelines to acquire new business.
Delivered specific solutions for customers to continually grow advertisement needs.
Spherion Telesales, Atlanta, GA
(2008 2009)
Outbound Sales
Spearheaded profit-centric cold calls to small business customers on the dynamic purchase of AT&T internet, web hosting, wireless, local and long-distance products, services, and / or specific solutions to meet telecommunication needs.
Consistently met and / or exceeded monthly sales quota.
Exhibited proven talent with Siebel and Business Loopy software.
Determined areas where AT&T s services / products could improve the bottom line.
Yyyyyy x. yyyyyy │ Page Three │ (xxx-xxx-xxxx
Professional Synopsis (continued)
Sage Software, Inc., Lawrenceville, GA
(2007 2008)
Account Management
Expertly performed cold calls to existing as well as new customers to assist them in purchasing accounting software and / or upgrading to current versions. Built and sustained profitable relationships with small businesses by actively consulting with teams regarding account needs to improve the bottom line and achieve market competitiveness.
Continually met monthly sales quota to boost business growth.
Supported customers in seamlessly upgrading existing services.
Efficiently logged data to prepare daily sales reports for management.
Proactively troubleshot issues and performed objective credit evaluations.
Served as a single point-of-contact for gathering customers new product needs.
Global Wireless Data (via Manpower), Norcross, GA
(2005 2007)
Partner Management
Led targeted decision-making among a base of 5 business partners and employees, including building reseller relationships and evaluating region-by-region performance, as well as identifying opportunities to seek deeper market penetration. Comprehensively trained reseller channel to demonstrate, sell, and install hardware / software applications, and ensured channel partners remained up-to-date with product news and offers to maintain ongoing corporate awareness. Directed weekly account planning / forecasting sessions and hosted training sessions to increase knowledge and inspire teams.
Directed leads generation campaigns (i.e. mailings, telemarketing, seminars).
Increased product awareness and sales with CDW via CDW representative relations.
Developed new marketing tools (i.e. product information sheets, POP materials, advertisements).
Sprint Communications (via Manpower), Atlanta, GA
(2004 2005)
Outside Sales
Played a vital role in generating high-volume wireless sales at various local and national retail outlets, including assessing customer needs for diverse wireless services to meet goals via up-to-date knowledge of the latest in wireless technology.
Continually exceeded monthly sales quota.
Profitably marketed new promotions at diverse locations.
Trained staff in sales techniques, as well as skill with service plans and products.
Education
Art Institute of Atlanta
Associate of Arts in Liberal Arts
University of Phoenix
Undergraduate Organizational Management & Security Studies
Community Leadership
Assistant Cub Master (Since 2012), Boy Scouts of America Pack 571
Member, (Since 2008), Prince Hall Lodge of Freemasonry
Program Director (Since 2010), Knights of Pythagoras Youth Group
Excellent Professional References Provided Upon Request
Yyyyyy x. yyyyyy
960 Lulworth Lane (770) 0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.
To complement this experience, please note that I hold an Associate of Arts in Liberal Arts from the Art Institute of Atlanta and completed diverse undergraduate Organizational Management & Security studies at the University of Phoenix.
Currently, as the National Partner Support Manager for Flexential (f/k/a Peak 10 + ViaWest), I expertly develop web-based partners (i.e. SEO leads) to maximize territory-wide sales growth, including delivering dynamic presentations at top industry expositions and seminars across North America to build and sustain new relationships. Within this role, I successfully train, mentor, and manage a highly qualified sales team in achieving revenue targets, operational goals, customer satisfaction, and individual career objectives. I also continually increase product placement by establishing training programs and launch initiatives for new product releases with top resellers (i.e. Avant, CDW, MicroCorp, RoundTower Technologies, Intelisys) and direct partner support management, including onboarding new partners; training partners to sell; promoting market awareness; creating mindshare; and managing quotes, sales, and renewals.
A sample of my recent accomplishments include:
Bringing on new partners, including New Cyber Source and MicroCorp.
Consistently maintaining a 30+% share of sales through the channel for 2017.
Co-developing a new, synergistic Partner Playbook to boost internal team results.
Generating a 13% increase in overall sales through the channel for 10 months post-launch.
Rebuilding business by refocusing strategy on channel relationships, as well as QBR sessions.
Reducing subagent start-up time from 1 month to <1 week by developing a new training program.
Mentoring and managing top-producing channel partners via joint-selling initiatives and sales training.
Pioneering MicroCorp alliance with Peak 10 + ViaWest to close a deal to surpass annual commit by 200%.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
960 Lulworth Lane (770) 0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title ] position currently available within your company. Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.
As previously discussed, I am a dynamic leader who offers proven experience in multimillion-dollar channel sales, new business development, territory management, team building / training, strategic analysis / planning, and trends tracking, as well as additional skills in partner relationship management, client relations, negotiations, process optimization, and customer service. Please recall that I attained an Associate of Arts in Liberal Arts from the Art Institute of Atlanta and completed diverse undergraduate Organizational Management & Security studies at the University of Phoenix.
Throughout my career, I have excelled in progressive partner support management, channel sales, and inside / outside sales roles for high-profile Flexential (f/k/a Peak 10 + ViaWest), Elavon, WorldPay US, and First Data employers, to name a few, where I demonstrated my myriad of professional talents toward consistently exceeding expectations; proactively exhibiting an entrepreneurial mindset with a commitment to results; maintaining up-to-date knowledge of industry trends; and continually increasing revenue, partner management, and services success within competitive markets. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed During Your Interview ] For the sum of these reasons, I am confident that I can attain success in a rewarding [ Insert Job Title ] role within your company.
I look forward to hearing a positive response from you, and thank you again for the personal interview.
Sincerely,
Yyyyyy x. yyyyyy
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