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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Administrative Support | Customer Service | Claims Processing
Summary
- Excel in prioritizing, organizing and managing workflow to optimize productivity, meet deadlines and achieve performance goals
- Excellent written and oral communication skills.
- Recognized for the ability to maintain quality assurance throughout all day to day office operations.
Experience
Atlanta Medical Clinic, Dr. Luther Vance, Atlanta, GA 2013-Present
Claim Specialist Manager
- Process and verify claims in a timely manner within a fast-paced office setting.
- Demonstrate a strong attention to detail while reviewing claims, resolving issues and verifying benefits / eligibility.
- Maintain open lines of communication with insurance providers.
- Ensure billing and supporting documentation is submitted on time.
Robinson International, Inc, Decatur, GA 2007-2013
Administrative Assistant
- Fulfilled key office management position, with associated responsibilities including expense management, deposit preparation, title processing and purchasing office supplies / equipment.
- Heavily involved in employee on boarding, including interviewing, hiring and training.
- Delivered quality customer service; formed positive relationships and resolved inquiries in a timely manner.
Attorney Lake Ramsey, Atlanta, GA 2000-2007
Legal Assistant
- Provided critical administrative support to Attorney.
- Demonstrated strong organizational skills while managing calendars and facilitating travel / meetings.
- Used strong communication skills to provide excellent service to clients in person and over the phone.
- Duties included correspondence management, generating letters for insurance companies and updating client information in database.
Heritage Mortgage, Tucker, GA 1995-2000
Loan Processor
- Completed all stages of residential loan application processing, including loan entry, reviewing applications for thoroughness and scheduling closings.
- Compiled necessary information to ensure successful closings.
Education
Coursework Completed, Florida Agricultural & Mechanical University, Tallahassee, FL
Coursework Completed, Miami Dade Community College, Miami, FL
Skills
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Administrative Support Claims Processing |
Customer Service Attention to Detail |
Office Operations Quality Assurance
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