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Christine Carroll

- xxxxxx S IH35 Apt. 1713 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

 

 

 

 

 

Dear Hiring Manager,

 

 

 

        I am writing this in response to a job vacancy posting for the position of ________________. Please accept my application to become part of your team. My resum is attached for your review and consideration.

 

        What I offer is my is my baccalaureate degree in Interpersonal and Organizational Communications and more than 7 years providing high-performance sales support, customer service, staff development, and business administration in the pharmaceutical, wealth management, and retail businesses. I am currently with Griffols based in Xxxxxx, XXXXXX as a Training Specialist providing continuing education of key personnel of a multinational pharmaceutical company. Prior to this, I was with a wealth management firm, Per Stirling Capital Management, as a Sales Assistant. For more details, please take a moment to go through my resum .

 

In all my professional engagements in sales, HR and organizational development, I have demonstrated not just my relevant competencies, but also my personal strengths that include a passion for achieving business objectives through sustained customer-focused and results-driven work excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals while forging teamwork synergies with colleagues in attaining shared commitments.

 

I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your HR development team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

 

Sincerely,

 

 

 

 

CHRISTINE CARROLL

Attachment: Resum

 

 

 

 

Christine Carroll

- xxxxxx S IH35 Apt. 1713 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

 

HR DEVELOPMENT (Pharmaceuticals)

Qualifications Profile

 

    Results-driven professional with more than 7 years providing high-performance sales support, customer service, staff development, and business administration in the pharmaceutical, wealth management, and retail businesses.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities and demographics.

 

Key Expertise


    Marketing & Sales (Trad. & Online)

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Process/Workflow Improvement

    Inter-Office Coordination

    Personnel Administration

    Organizational Development

    Performance Appraisal

    Career Development

    Training Course Development

    Policies & Regulatory Compliance (i.e., FDA, EMA, etc.)

    Staff Supervision & Training

    Records & Document Management


 

Professional Experience

 

Training Specialist, Grifols Ÿ Xxxxxx XXXXXX Nov 2014 Present

    Develop and executed continuing education programs, conduct presentations for FDA mandatory annual review training, and provide onboarding for new hires.

    Maintain all laboratory employee training and competency records to ensure consistent compliance with regulatory and service quality standards.

    Submit training record reports for FDA, EMA, internal, and numerous other laboratory audits, maintaining online records via ComplianceWire.

    Conduct Train the Trainer programs focused on Adult Learning Theory, Nonverbal Communication Cognitive Domains, Personality Archetypes, and other learning pedagogies to assist designated trainers in the laboratory.

 

Sales Assistant, Per Stirling Capital Management Ÿ Xxxxxx XXXXXX May Nov 2014

    Served as Assistant to the top Financial Advisors in the firm, supporting sales operations by coordinating with various Financial Advisors involving new account management, sales documentation, account maintenance forms, asset journals, wire transfers, and bank payment deposits.

    Interacted directly with clients on account issues and product questions, resolving and escalating complaints to maintain continued patronage and market following.

    Ensured proper record organization and archiving to maintain client files and documents for compliance purposes.

Administrative Assistant Jun 2013 May 2014

    Provided administrative support to Financial Advisers, maintaining excellent customer service to clients over the phone and in person, managing PR activities at all FPA conferences, and organizing client files & documents.

    Ensured proper record-keeping, and maintain client files and documents for compliance purposes.

    Performed HR support recruiting and developing support staff for new Financial Advisors and clients.

    Handled internal and external correspondences and appointment calendar, as well as organize client meetings and numerous other office management responsibilities.

 

Team Leader/ Key Holder, Luxe Apothetique Ÿ Xxxxxx XXXXXX Nov 2012 Jun 2013

    Led a team of professional in merchandising, client relations, ordering, and training, while ensuring compliance with customer service standards, product knowledge, and performance metrics in meeting daily sales goals.

 

Sales Associate, Rogan s Shoes Ÿ Stevens Point WI May 2009 May 2012

    Leveraged extensive knowledge of products and sales techniques in providing outstanding sales support for individual and large corporate accounts, providing excellent customer service in accordance with service quality standards.

 

Education & Credentials

 

Ÿ B.S.in Interpersonal & Organizational Communication

UNIVERSITY OF WISCONSIN Ÿ Stevens Point, WI (2011)

Professional Training & Certifications

Ÿ Trainer 101, Grifols Academy, Glendale AZ

Community Involvement

Ÿ Internship: Organized the Annual Dualthon for United Way of Portage County (2011)

 

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