- xxxxxx Town Ridge Ln #1249 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Sales Management

Qualifications Profile

    Highly self-motivated, multi-awarded, and results-driven management professional with more than 21 years providing high-performance sales,, customer service, administration, project management, and operations management support in the property, and cosmetic solutions sectors.

-    Proven dedication to outstanding customer services and operations management support that enabled a property management firm to achieve 90% - 97% occupancy rate while increasing rental income by 35% in the property management businesses.

-    Well-organized and resourceful, with multitasking and prioritization skills that maximize resources to achieve outstanding performance results in sales (Top Sales Performer, 2007 2017).

    Detail-oriented, analytical and methodical with critical thinking to resolve professional customer relationship and routine work issues even under stress, exceeding performance expectations that enable the business to maintain competitive positions in target markets.

    Decisive leadership with excellent people management and interpersonal communication skills that promote customer confidence for repeat business, while transforming workforce diversity into a unified team advantage in achieving shared commitments.

Professional Experience

    Manage over 100-200 leads per week with high sales conversion rates (70% - 80%) ; counsel all cosmetic patients about their options and surgery costs and related information; confirm doctor appointments for consultations; and generate monthly reports and summaries for review.

    Coordinate all pre and post-surgery procedure to ensure successful patient recovery, while building professional relationships with patients to ensure referrals and positive word-of-mouth promotions.

    Schedule all surgeries, providing necessary information to ASC and anesthesia group.

    Verify patient insurance eligibility; obtain and process pre-certification and pre-authorization as needed; and ensure all pertinent health and medical histories are complete prior to conducting cosmetic surgery for appropriate support.

    Provide medical transcription services for each patient where dictations by cosmetic surgeons are made.

    Provided administrative support, managing offices supplies inventory to ensure continuous availability of fast moving stocks, while maintaining accounting records involving sales tax, accounts receivables and payables.

    Provided HR support in staff recruitment, training, onboarding, benefits and payroll administration and performance management for all employees.

    Rehabilitated a property development project that increased occupancy from the low 70 s to mid- 90 s, enabling the business to maintain profitability in maximizing revenues for its property portfolio.

    Maintained 90% + average occupancy rate and increased rental income 35%.

    Increased rental income by maintaining high occupancy rates (97%) and rationalized rent increases, ensuring customer satisfaction through proper facilities and property maintenance as well as prompt resolution of tenant issues.

Education & Credentials

    UNIVERSITY OF NORTH TEXAS Denton, XXXXXX

Awards/Recognition

    Recognized Top Sales Performer , Dr. Sam Sukkar (2007 2017)

    Manager of the Year for delivering innovative solutions that led to corporate growth, Lincoln Property (1996)

    Manager of the Year (2x) for exceptional property management, Whitney Management (1993 & 995)