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Yyyyyy x. yyyyyy
803 Cedar Wood | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Confident, levelheaded and capable Director of Performance Improvement and Conflict Resolution Consultant with years of xxxxxxvaluable professional experience. Results-driven, with the keen ability to lead conversations one-on-one and xxxxxx teams. Improve workplace communication, along with emotional and social dynamics withxxxxxx staff teams. Adept xxxxxx drivxxxxxxg team development and performance enhancement measures usxxxxxxg executive coachxxxxxxg methods. Seekxxxxxxg a consultxxxxxxg role with a focus on xxxxxxternal change management, executive traxxxxxxxxxxxxg or conflict mitigation.
Highlights
Proved vital xxxxxx effectively motivatxxxxxxg and coachxxxxxxg executives at major organizations xxxxxxcludxxxxxxg Microsoft, Flextronics, Eli Lilly, Boexxxxxxg, the State of Xxxxxx
Also mentored xxxxxx the areas of county government with attorneys and executives xxxxxx Canada and Mexico
Played a pivotal role xxxxxx resolvxxxxxxg disputes among as many as 40 employees and contractors
Spearheaded cross-cultural negotiations with executives from Spaxxxxxx and Korea to garner $3M xxxxxx new sales
Call on superb facilitation skills to lead xxxxxxterventions that serve to transition cultures for many different companies
Worked as an effectual Lxxxxxxe Manager for a Fortune Top 5 unionized company
Headed a manufacturxxxxxxg team of 30 hourly staff members; commenced a division s first quality of work life project
Adopted a collaborative departmental culture that fueled absenteeism rates to drop and productivity levels to grow
Founded and grew lastxxxxxxg relationships with members and representatives of labor union U.A.W.
Efficacious xxxxxx resolvxxxxxxg 98% of grievances durxxxxxxg the first step of a series of procedures
Oversaw a consultxxxxxxg group for a public-sector consultxxxxxxg agency; was Executive Coach to 15 and helped them achieve results, as resolve conflicts and boost levels of emotional xxxxxxtelligence
Engaged various audiences xxxxxx presentations, as well as moderated panels of over 4K
History of leadxxxxxxg Management Retreats for 11 years, leadxxxxxxg both executive and office-level retreats
Earned Management Profit Improvement Awards totalxxxxxxg $500K with General Motors Corporation
Honored with the Dale Carnegie Highest Achievement Award
Received the President s Award through the National Center for Creativity, Xxxxxxc.
Named as an Outstandxxxxxxg Mxxxxxxority Achiever with Allison Transmission Division
Serve on the Executive Committees for various nonprofits Board of Directors xxxxxxcludxxxxxxg Flanner House, Xxxxxxc., the National Center for Creativity, Xxxxxxc. and Xxxxxxpolis Legal Aid Society, Xxxxxxc.
Professional Experience
Xxxxxx Public Defender Council
Director, Performance Improvement (2001-Present)
Manager, Organization Effectiveness (1996-2001)
Staff Attorney (1991-1996)
Served xxxxxx various roles for a nationally-recognized agency; currently lead large-scale systems changes and quality assurance xxxxxxitiatives
Presently lead classroom xxxxxxstruction, e-learnxxxxxxg and competency/skill development for 1,2K Trial Lawyers
Founded and now lead various Organization Development functions over the course of 15+ years
Skillfully research and author comprehensive Trial Lawyer manuals
Also serve as trusted Editor for the company s monthly newsletter.
Too an educational leave of absence from 1990 until 1991 to complete requirements for Juris Doctor studies at McKxxxxxxney School of Law at Xxxxxx University
General Motors Corporation
Strategic Plannxxxxxxg / License Admxxxxxxistrator (1987-1990)
Material Control Analyst (1983-1987)
Manufacturxxxxxxg Supervisor (1980-1983)
Oversaw the Allison Transmission Division, a $1B global busxxxxxxess leader xxxxxx automatic transmissions
Worked diligently to supervise and guide the functions of five xxxxxxternational licensees
Yyyyyy x. yyyyyy
Contxxxxxxued
General Motors Corporation, Contxxxxxxued
Swiftly and accurately resolved disputes regardxxxxxxg xxxxxxtellectual property royalty payments and technology export control
Resolved all customer complaxxxxxxts and caused them to cease altogether withxxxxxx a two-month time frame
Scheduled material and slashed xxxxxxventory costs by $6M
Mentored and supervised a dedicated group of five production departments
Faculty Appoxxxxxxtments
Xxxxxx University at Xxxxxxpolis
School of Public and Environmental Affairs: Negotiations & Alternative Dispute Resolution (2003-Present)
Xxxxxx Xxxxxxstitute of Technology
Courses: Organizational Behavior, Negotiations and Change Management
Education
Master of Science, Organization Development, Pepperdxxxxxxe University
Juris Doctor, McKxxxxxxney School of Law, Xxxxxx University
Bachelor of Arts, Psychology, Purdue University
Admitted to the Xxxxxx Bar
Professional Development
Communication Expert: Traxxxxxxed xxxxxx Crucial Conversations by Vital Smarts
Facilitatxxxxxxg Productive Conversations by Action Design
Difficult Conversations by Action Design.
Governor s Executive Management School
Founder - Organizational Development Network Downtown Xxxxxxpolis Chapter
Facilitator of "The Seven Habits of Highly Effective People"
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