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Yyyyyy x. yyyyyy

803 Cedar Wood | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |



Confident, levelheaded and capable Director of Performance Improvement and Conflict Resolution Consultant with years of xxxxxxvaluable professional experience. Results-driven, with the keen ability to lead conversations one-on-one and xxxxxx teams. Improve workplace communication, along with emotional and social dynamics withxxxxxx staff teams. Adept xxxxxx drivxxxxxxg team development and performance enhancement measures usxxxxxxg executive coachxxxxxxg methods. Seekxxxxxxg a consultxxxxxxg role with a focus on xxxxxxternal change management, executive traxxxxxxxxxxxxg or conflict mitigation.




  Proved vital xxxxxx effectively motivatxxxxxxg and coachxxxxxxg executives at major organizations xxxxxxcludxxxxxxg Microsoft, Flextronics, Eli Lilly, Boexxxxxxg, the State of Xxxxxx

  Also mentored xxxxxx the areas of county government with attorneys and executives xxxxxx Canada and Mexico

  Played a pivotal role xxxxxx resolvxxxxxxg disputes among as many as 40 employees and contractors

  Spearheaded cross-cultural negotiations with executives from Spaxxxxxx and Korea to garner $3M xxxxxx new sales

  Call on superb facilitation skills to lead xxxxxxterventions that serve to transition cultures for many different companies

  Worked as an effectual Lxxxxxxe Manager for a Fortune Top 5 unionized company

  Headed a manufacturxxxxxxg team of 30 hourly staff members; commenced a division s first quality of work life project

  Adopted a collaborative departmental culture that fueled absenteeism rates to drop and productivity levels to grow

  Founded and grew lastxxxxxxg relationships with members and representatives of labor union U.A.W.

  Efficacious xxxxxx resolvxxxxxxg 98% of grievances durxxxxxxg the first step of a series of procedures

  Oversaw a consultxxxxxxg group for a public-sector consultxxxxxxg agency; was Executive Coach to 15 and helped them achieve results, as resolve conflicts and boost levels of emotional xxxxxxtelligence

  Engaged various audiences xxxxxx presentations, as well as moderated panels of over 4K

  History of leadxxxxxxg Management Retreats for 11 years, leadxxxxxxg both executive and office-level retreats

  Earned Management Profit Improvement Awards totalxxxxxxg $500K with General Motors Corporation

  Honored with the Dale Carnegie Highest Achievement Award

  Received the President s Award through the National Center for Creativity, Xxxxxxc.

  Named as an Outstandxxxxxxg Mxxxxxxority Achiever with Allison Transmission Division

  Serve on the Executive Committees for various nonprofits Board of Directors xxxxxxcludxxxxxxg Flanner House, Xxxxxxc., the National Center for Creativity, Xxxxxxc. and Xxxxxxpolis Legal Aid Society, Xxxxxxc.


Professional Experience


Xxxxxx Public Defender Council

Director, Performance Improvement (2001-Present)

Manager, Organization Effectiveness (1996-2001)

Staff Attorney (1991-1996)

  Served xxxxxx various roles for a nationally-recognized agency; currently lead large-scale systems changes and quality assurance xxxxxxitiatives

  Presently lead classroom xxxxxxstruction, e-learnxxxxxxg and competency/skill development for 1,2K Trial Lawyers

  Founded and now lead various Organization Development functions over the course of 15+ years

  Skillfully research and author comprehensive Trial Lawyer manuals

  Also serve as trusted Editor for the company s monthly newsletter.

  Too an educational leave of absence from 1990 until 1991 to complete requirements for Juris Doctor studies at McKxxxxxxney School of Law at Xxxxxx University


General Motors Corporation

Strategic Plannxxxxxxg / License Admxxxxxxistrator (1987-1990)

Material Control Analyst (1983-1987)

Manufacturxxxxxxg Supervisor (1980-1983)

  Oversaw the Allison Transmission Division, a $1B global busxxxxxxess leader xxxxxx automatic transmissions

  Worked diligently to supervise and guide the functions of five xxxxxxternational licensees

Yyyyyy x. yyyyyy




General Motors Corporation, Contxxxxxxued

  Swiftly and accurately resolved disputes regardxxxxxxg xxxxxxtellectual property royalty payments and technology export control

  Resolved all customer complaxxxxxxts and caused them to cease altogether withxxxxxx a two-month time frame

  Scheduled material and slashed xxxxxxventory costs by $6M

  Mentored and supervised a dedicated group of five production departments


Faculty Appoxxxxxxtments


Xxxxxx University at Xxxxxxpolis

School of Public and Environmental Affairs: Negotiations & Alternative Dispute Resolution (2003-Present)


Xxxxxx Xxxxxxstitute of Technology

Courses: Organizational Behavior, Negotiations and Change Management




Master of Science, Organization Development, Pepperdxxxxxxe University

Juris Doctor, McKxxxxxxney School of Law, Xxxxxx University

Bachelor of Arts, Psychology, Purdue University

Admitted to the Xxxxxx Bar


Professional Development


Communication Expert: Traxxxxxxed xxxxxx Crucial Conversations by Vital Smarts

Facilitatxxxxxxg Productive Conversations by Action Design

Difficult Conversations by Action Design.

Governor s Executive Management School

Founder - Organizational Development Network Downtown Xxxxxxpolis Chapter

Facilitator of "The Seven Habits of Highly Effective People"


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