Key Contributor & Effective Leader with strong experience in leadership and administrative roles within several industries. Experienced in handling high-level administrative functions, overseeing organizational sales strategies, supervising/developing team members, and handling complex data analysis. Equipped with a significant ability to leverage skills in project management in order to introduce new tools for cost/time savings and efficiency improvements. Proficient in: Microsoft Office Suite, iPhoto, and Pages

Key Competencies:

Fluent, English/Russian Time Management Accident Preparedness Patient Management

Team Leadership Project Management Treatment Plan Implementation Strategy Development

Patient Intake Procedures Attention to Detail Complex Problem Solving

Dedication/Commitment Patient Scheduling Oral/Written Communication Integrity

Omni Dental Care, Cosmetic, and Family Dentistry, Brooklyn, NY, 2016-Present

Front Desk

  Instrumental in leading daily office operations which included greeting patients, answering incoming phone calls, and checking insurance eligibility

  Review and submit insurance claims in a timely manner, process patient payments, and provide coaching to patients on treatment plans/options

  Identify patient financial abilities and set-up payment plans, ensure patient files are updated, and utilize several programs which include both Eagle Soft and Lighthouse

Staten Island Office of Congressman Daniel Donovan Jr., Staten Island, NY, 2016

Internship

  Coordinated daily administrative operations within a busy political office with a concentration on addressing constituents in person or over the phone

  Utilized superior communication and interpersonal abilities in order to diffuse escalated customer service situations, documented constituent data, and assisted with immigration and crisis management issues which included Hurricane Sandy

High Quality Imports, Woodbridge, NJ, 2009 to 2016

Sales Manager

  Directly managed a variety of sales and business development functions within a fast-paced environment with a focus on increasing revenue and productivity

  Supervised a team of 5 sales professionals which included providing individualized coaching, monitoring individual goals, and handling complex employee relations issues

  Approved all vehicle sales, negotiated contracts/pricing terms, and worked closely with both property owners and buyers in order to maintain a positive customer service experience

  Maintained a significant knowledge of international business practices within several countries such as Russia, Africa, Ukraine, and Azerbaijan

  Maintained consistent monthly sales of at least $50,000 through the creation of unique sales strategies and business development techniques

Galsso, Langione, Catterson, & LoFrumento LLP, Long Island, NY, 2008

Paralegal

  Facilitated several administrative functions within the organization which included assisting with cases focused on personal injury and/or matrimonial law

  Ensured all case files were adequately maintained, filed paperwork with various courts, assisted clients with inquires, and oversaw all meeting schedules

  Played a lead role in various ad hoc projects, created comprehensive organizational reports, and implemented comprehensive standard operating procedures

Bachelor s Degree, Political Science (Spring 2016)

College of Staten Island, Staten Island, NY

Coursework Includes: International Studies, Economics, Politics of Developing Countries, The Politics of Evil, Comparative Government, and International Organizations

Golden Glove s Silver Finalist (2005)