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Colin K. Carney

- 3605 Xxxxxx Ave S Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *







Dear Hiring Manager,




        In response to a job vacancy posting for the position of ________________, I am taking this opportunity to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my baccalaureate degree in English Literature, minor in Communication, and more than 18 years providing high-performance customer service, education, and operations management in the academe, real estate, technology solutions, and transportation industries. I am currently with Northwest Multiple Listing Service based in Xxxxxx, XXXXXX as a Corporate Trainer providing computer instructions for member agents since 2011. Concurrently until 2012, I served Reeder Property Management as a Resident Manager for its Lockwood Apartments. For more details, please take a moment to go through my resum .


In all my professional engagements in employee development and K-12 education, I have demonstrated not just my teaching competencies, but also my personal strengths that include a passion for achieving business objectives through a continuing commitment for a knowledge-empowered workforce. Along the xxxxxxy, I have also proven my interpersonal communication skills that help build relationships with the people I teach and work with, thereby facilitating teamwork synergies that enable seamless attainment of shared objectives.


I am hopeful that my education, experience, and personal strengths offer the right mix of qualifications with which I can build a mutually rexxxxxxrding career and help achieve your objectives as part of your team. If you need further information, or would prefer to schedule an interview, please do not hesitate to reach me through any of my contact points indicated in the heading. Thank you for considering me, and I look forxxxxxxrd to hearing from you soon.








Attachment: Resum





Colin K. Carney

- 3605 Xxxxxx Ave S Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Training Manager (Commercial Non-Profit Organization)


Qualifications Profile


    Self-assured, & achievement driven professional with more than 18 years providing customer service, continuing education, and operations management in the academe, real estate, technology solutions, and transportation industries.

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Proven flexibility and adaptability to reach high productivity levels in new & fast-paced work environments

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Effective interpersonal communication fiat that inspire confidence while forging collaborative synergies with colleagues across diverse ethnicities.


Key Expertise



    Training Program Administration

    Course Development & Execution

    Scholastic Performance Appraisal

    Career Counseling & Development

Business Operations Management

    Strategic Planning & Execution

    Event Management

    Property Business Development

    Rental & Sales Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Operations Management

    Staff Supervision & Motivation

    Compliance Management

    English Communication (Written & Verbal)


    Office Tools: MS Office

    Internet: Online research, MS SharePoint Online Collaborative Computing & other online apps


Professional Experience


Training/Teaching Experience

Corporate Trainer, Northwest Multiple Listing Service Ÿ Xxxxxx, XXXXXX Sep 2011 Present

    Develop and execute computer instruction for NWMLS member agents in using system tools for researching property information that enable productive engagement in property rentals and sales.


English Teacher, Montesano Jr. Sr. High School Ÿ Montesano, XXXXXX Aug 2008 Jun 2009

    Conducted classes in 7th Grade English and XXXXXXSL Intervention English for 11th and 12th grade students.


English Teacher, EB Xxxxxxlker Alternative High School Ÿ Puyallup, XXXXXX Feb Aug 2008

    Conducted Sophomore English, Nova Net, XXXXXXSL Collection of Evidence classes, and Summer School XXXXXXSL English Intervention Instruction, while supervising NovaNet Credit Retrieval/Drop-Out Prevention Program.


Driver Trainer - Driver Development Program, Gray Line of Alaska Ÿ Bellingham, XXXXXX Feb 1998 2002

    Trained and graduated 26 students with CDL class B and passenger endorsements.

    Conducted training in ADA, Log Book, OSHA, Blood borne pathogens, and Sexual Harassment materials.

    Assisted in developing and implementing a Train the Trainer program in 2000.



Resident Manager - Lockwood Apartments, Reeder Property Management Ÿ Xxxxxx, XXXXXX Nov 2010 Jun 2012

    Steered the operations of a 24-unit apartment complex that maximized occupancy, rent collection, facilities maintenance, rental marketing, property showing, lease agreements, and overall property administration.


Customer Service Rep, Electronic Transaction Consultants (Good To Go!) Ÿ Seattle, XXXXXX Jan Sep 2011

    Served as member of the mobile events team managing new accounts registration for the program while providing customer service in responding to customer inquiries and issues about company products and services.


Operations Manager, Gray Line of Alaska Ÿ Skagxxxxxxy, AL Feb 1999 Oct 2002

    Supervised 25 drivers, 4 managers, 6 luggage crew, 6 sales and service reps in managing operation that involved scheduling of 24 motor coaches and maintenance oversight for transport facilities.

    Reduced accidents each year from 1999 to 2002 summer season and increased satisfaction rating in surveys.

    Developed market-driven tour manuals, and served as trainer for all summer employment staff.




    B.A. in English Literature, Minor in Communication,




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