• Dynamic Leader and Risk Taker who designs and implements results-generating projects and programs in alignment with industry goals, and exhibits an ability to see the big picture in evolving markets and trends and per objectives.
• Top Performer who can make decisions to reflect positively on operations in alignment with a company s vision to attain a significant competitive advantage, and works to actively improve operations by designing efficient procedures.
• Visionary Professional who offers talent in data and knowledge management, and who rises above challenges to control expenses, revenue, and positioning; streamline processes; improve efficiencies; and drive operational winning outcomes.
• Excellent Communicator who builds synergistic relationships with business partners, internal business units, and member volunteers; who excels in autonomous and collaborative work environments; and who leads staff with integrity.

  Successfully promote custom training engagements for top-tier insurance companies and solution providers as the Director of Conference Programs & Virtual Events for the ACORD Corporation, including developing 12 global events annually and leading curriculum development and delivery across 900 global computer-based testing centers.

  Collaborated with teams on special projects as PMO Manager, including providing concepts, vision, and execution to further enhance projects and organization, as well as increasing prestige of organization and expanding audience.

  Improved efficiencies by building PMO capabilities and developing and implementing new tools, artifacts, and other resources, including streamlining workflows and centralized data and extending capabilities of internal collaboration sites.

  Spearheaded the organization s commerce strategy, revamped pricing models, and identified new streams of revenue.

  Created a streamlined forms development environment as Forms Department Manager, including designing, developing, and deploying a custom third-party tool, and additionally presented on the benefits of ACORD at industry associations.

Director Conference Programs & Virtual Events (2012 Present)

  Capitalize on the opportunity to develop 12 events across the globe annually, including facilitating a virtual training curriculum and ACORD s flagship annual events, as well as focusing on insurance innovation and technology, global data standards, reference architecture, and emerging trends ranging from 100 to 2,000 attendees for mid-level business and technical and C-suite executives representing trading partners in the highly competitive insurance industry.

  Lead all facets of educational initiatives for ACORD, including developing, managing, and executing strategies for workforce training for global operations and directing ACORD Certified Expert designation program and curriculum for technical insurance practitioners offered globally at 900 computer-based testing centers to attain training goals.

• Proactively partner with additional top-notch insurance academic organizations and trade associations on a global level.
• Direct strategic planning, forecasting, and budgeting; handle content research and development; facilitate program planning and development; and perform all new business development, marketing, sales, and social media campaigns.
• Establish and manage dynamic website and event infrastructure, assess session logistics, and report session statistics.

Manager Project Management Office (2008 2012)

  Maximized bottom-line performance by managing multiple full lifecycle global and domestic projects across the enterprise and all levels of management, including implementing project management practices for on-time delivery.

  Expertly developed in-house capabilities that enabled non-Project Management projects to utilize the techniques and tools available while providing oversight, mentoring, and advisement in core alignment with critical project objectives.

Manager Forms Department (2006 2008)

  Utilized broad scope of industry knowledge toward directing development and deployment of 650 standardized ACORD insurance forms in multiple formats, including coordinating and managing internal resources and association memberships to accurately ensure forms were produced in a timely manner and in compliance with all requirements.

Manager Risk Decision Services (2004 2006)

  Strategically steered project management of software development for wide-ranging risk decision information applications, including managing internal staff, external consultants, and third-party data sources to meet objectives.

Manager Product Development & Planning (2001 2004)

  Expertly developed and delivered business case proposals and status reports on development initiatives, including validating comprehensive proposals through market research while providing project management and reporting efforts.

Senior Document Systems & Delivery Consultant (1996 2001)

  Applied strong leadership talents toward managing results-generating streamlining of a key commercial lines area.

Commercial Lines Analyst (1990 1996)

  Played a vital role in delivering compliance research and analysis for commercial lines forms, including submitting multi-state coverage forms and rules to regulatory departments which was instrumental in driving business success.

Bachelor s Degree in Communications

Microsoft Office ￨ SharePoint ￨ BrightWork pmPoint ￨ MagicDraw UML

Rational Unified Process Methodology ￨ PMBOX Project Methodology

Excellent Professional References Provided Upon Request