Experienced human resources management professional with 10+ years of experience within high-stress environments with a strong background in providing support to clients and leading human resources logistics. Experienced in devising innovative operational policies, investigating wage and/or labor claims, and resolving employee issues. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

Proficient in: Microsoft Office Suite, Adobe Photoshop, Adobe InDesign, and Adobe Acrobat

Human Resources Management Team Leadership Process Improvement Customer Service/Support

Problem Solving/Critical Thinking Strategy Implementation Corrective Actions/Progressive Discipline

Federal/State HR Regulations Event/Seminar Coordination Conflict Resolution/Mediation

• Direct day to day human resources logistics within a fast-paced environment with a focus on increasing productivity and operational efficiency levels
• Provide coaching and guidance to members of executive management in regard to performance management and employee relations along with reviewing employee terminations
• Act as an Administrator for pension and employee investment plans along with cafeteria benefit plans such as medical, dental, life, and disability
• Design and implement human resources policies in regard to leave programs, regulatory compliance, immigration, and standard operating procedures
• Recognized as a Subject Matter Expert in regard to affirmative action plans, diversity programs, and employee leave programs
• Play a lead role in the integration of 4 individual human resources systems which resulted in obtaining a single HRIS system and improving efficiency

• Coordinated all human resources functions within the organization which centered on guiding both employees and staff members on policy and employee relations
• Worked with staff members at Cornell University in regard to personnel issues, acted as a Secretary to the Benefit Plan Committee, and facilitated monthly staff meetings
• Instrumental in coordinating professional development for both academic and non-academic staff members which required superior time management abilities
• Acted as a Recruiter for academic and non-academic team members along with performing new hire orientations

ALDI Food Markets, Charlotte, NC September 2012-December 2013

• Coordinated store operations within a retail store environment which included supervising human resources functions and conducting employee training
• Reviewed store financial functions such as P&L, evaluated sales vs. labor expenses, created store expense budgets, and generated sales forecasts

Staples, Syracuse, NY June 2008-August 2012

• Managed store administrative and human resource operations which included acting as a point of contact for personnel issues and creating staff schedules
• Coordinated both new hire orientation and training, reviewed customer service metrics, and successfully identified coaching opportunities which improved employee productivity levels
• Implemented staff corrective actions and progressive discipline as needed, supervised full-time staff members, and placed employees on performance improvement plans

• Supported sales and operations tasks within the store which included encouraging a positive team culture and monitoring productivity metrics
• Provided consultative selling training to staff members, assisted within the repair departments, and led a team of Repair Technicians

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and human resources roles with experience in managing employee performance programs, measuring employee engagement and skill levels, and leading all human resources operations. In addition, I have strong experience in building positive relationships with both internal and external clients, ensuring compliance with regulatory requirements, and generating comprehensive financial/operational reports.

Career Highlights Include:

• Play a lead role in the integration of 4 individual human resources systems which resulted in obtaining a single HRIS system and improving efficiency

  Bachelor of Science in Business from the University of Phoenix along with a Professional in Human Resources (PHR) Certification

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy