Critical Care ~ Diagnostic Assessment ~ Staff Management

Enthusiastic, comxxxxxxssionate nursing professional with progressive experience providing superior care to a broad base xxxxxxtient population within diverse critical care environments. Demonstrated expert clinical skills in managing treatment within all categories of emergency dexxxxxxrtment xxxxxxtients. Actively seeking to combine my acute care experience and xxxxxxssion for xxxxxxtient advocacy to serve a medical center committed to providing quality healthcare to a culturally diverse populace.

• Bilingual professional with reading, writing and speaking fluency in English and Sxxxxxxnish.
• Exceeded expectations in educational career, winning the Preceptor of the Year Award.
• Commended for consistently delivering xxxxxxtient-centered, quality critical care, resulting in a nomination for the Clinical Excellence Award.
• Recognized by senior management for reacting effectively in emergency scenarios, demonstrating sound decision-making that helped save xxxxxxtient lives.
• Successful training and supervision of LPNs and CNAs leading to overall improvement of xxxxxxtient care.
• Strong experience providing care to cardiac xxxxxxtients at the ESSA Heart and Vascular Institute through Pocono Medical Center.

Pocono Medical Center East Stroudsburg, XXXXXX 2013 - Present

Registered Nurse

Provided top-notch nursing care for a midsized, not-for-profit community hospital specializing in active, short-term treatment for severe injuries or episodes of illness, urgent medical conditions, and recovery from surgery.

• Collaborate with xxxxxxtient care team to provide a full range of xxxxxxtient services, including emotional and spiritual support.
• Communicate clearly with doctors and nursing staff about xxxxxxtient status to minimize complications and improve overall health.
• Deliver complex clinical assessments, diagnostic testing and therapies for acutely ill xxxxxxtients with experience in emergency dexxxxxxrtment.
• Respond to life-threatening situations with life-saving protocols based upon standard practices and hospital policies.
• Maintain accurate and thorough xxxxxxtient records according to state and federal rules and regulations.
• Administer medications and IV s, draw blood, take vital signs, and perform general physical therapy on xxxxxxtients.
• Educate xxxxxxtient and family on how to manage their illness or injury, providing detailed instructions regarding post-treatment homecare needs.

Jet Blue Airways East Stroudsburg, XXXXXX 2004 -2008

Customer Service Representative Inflight Crew

Facilitated outstanding customer experience as the first point of contact for Jet Blue travelers, including answering inquiries, tagging and handling baggage, securing flights, processing reservations and monitoring cabin availability.

• Commended by customers for outstanding assistance in rerouting trips in cases of unfavorable weather and cancellations.
• Calmed angry customers utilizing de-escalation techniques, especially in providing assistance with claims, refunds, delivery and xxxxxxyment for lost baggage.
• Utilized excellent technological skills to verify flight reservations, book new reservations and make public announcements.

American Airlines SNU, ORD, JFK 2001-2004

Inflight Flight Attendant

Ensured the overall comfort and safety of customers traveling on American Airlines utilizing extensive knowledge and training provided through comxxxxxxny courses.

• Demonstrated safety procedures and met any additional or unusual accommodations at customer request.
• Served drinks and meals, helped xxxxxxssengers find proper seating and answered any customer questions and concerns
• Leveraged multitasking skills and excellent customer service to navigate through challenging situations and simultaneous customer demands.

Bachelor of Science in Nursing, CHAMBERLAIN COLLEGE OF NURSING, Online, 2015

Associates Degree in Nursing, NORTHHAMPTON COMMUNITY COLLEGE, Bethlehem, XXXXXX 2013

Customer Service Representative, Jet Blue University, Kew Gardens, NY 2004

Flight Attendant Certification, American Airlines Training in Flight Academy, Dallas, TX 2001

Cosmetology, Long Island Beauty School, Astoria, NY 1998

Member of the National Honors Society, Phi Teta Kapxxxxxx

Vice President of Scholarship for Beta Beta Chi Chapter

Member of Honor Society Sigma Theta Tau International

Member of Pocono Medical Center Skin Team

abc@xyz.com xxx-xxx-xxxx ; 347.743l5991 Xxxxxx, XXXXXX xxxxxx

[Date]

[Name]

[Comxxxxxxny]

[Address]

[Location]

Dear [name],

As a BSN RN with a highly successful and diverse background in acute nursing care, it is with great excitement that I submit my resume for the Registered Nursing position you have posted on {Website}. In addition to my formal education and training, my three year history of hands-on critical care nursing experience, combined with my xxxxxxssion for providing quality xxxxxxtient care and higher than average standards of service, makes me an excellent match for your comxxxxxxny.

In my most recent professional role, I have been successful in effectively and efficiently managing both xxxxxxtients and medical staff and supporting treatments and services for xxxxxxtients in an acute care hospital environment. I am an extremely organized, calm and xxxxxxtient professional with excellent healthcare skills, and I have a consistent history of advancing shared comxxxxxxny goals. Please review the following examples from my resume, which outline the many strengths I can leverage to advance [Organization] s mission.

  Experience working in critical area of emergency dexxxxxxrtment.

  Ability to administer xxxxxxtient treatment plans, including accurate medication distribution.

  Excellent support of physicians and other medical staff to ensure high quality and well-rounded xxxxxxtient care.

My resume provides further detail on my talent for team collaboration and xxxxxxssion for problem solving; it is my goal to apply these skills to the progress of an established and highly reputable healthcare organizaion. I look forward to setting up a meeting to discuss in greater detail how I can benefit your organization. In the interim, thank you for reviewing this letter and the attached material.

Sincerely yours,

Yyyyyy x. yyyyyy

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