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Yyyyyy x. yyyyyy
- 8022 Liberty Elm Ct.Ÿ Xxxxxx, Xxxxxx xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Senior Administrator Training Coordinator Office Manager
Qualifications Profile
Highly self-motivated and results-driven training management professional with more than 22 years providing high-performance manpower development and administrative support for continuing education in a business setting.
Detail-oriented, analytical and methodical with critical thinking to address work issues even under stress.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
Key Expertise
Strategic Human Capital Development & Execution
Training Administration
Training Course Development
Transformational Change Management
Process/Workflow Improvement
Continuous Quality Improvement
Productivity Improvement
Relationship Management (Customers, Stakeholders, Employees, & Suppliers)
Inter-Office Coordination
Organizational Development
Talent Retention & Management
Performance Appraisal
Time Management
Policies & Regulatory Compliance
Career Development
Office & Staff Administration
Records & Document Management
Professional Experience
Trican Well Service Ÿ The Woodlands, XXXXXX
U.S. Training Manager Sep 2014 Mar 2016
Provided direction and leadership in developing employees with courses aligned with strategic and tactical business objectives, developing/executing annual training schedules that enhance productivity, teamwork and competencies.
Reviewed and updated training matrix and audited competency assessments, ensuring that course content were updated reflecting changes in regulatory/corporate requirements.
Coordinated and managed in-house and 3rd party instructor-led training opportunities.
Oversaw administrative and logistics support in conducting training sessions, trainee assessments, and certifications.
Initiated in-house SafeLand training and proctored Recertification training resulting in $50K savings.
Managed and approved department expenditures and instructor expenses.
Training Coordinator Dec 2012 Sep 2014
Developed and implemented annual training programs harnessing in-house and 3rd party resources.
Provided administrative, accounting, and logistics support in training sessions for local and overseas US Operations personnel, including documentation, certification, and trainee evaluation for U.S. Operations personnel.
Collaborated with Canada Region training personnel in aligning Learning Management System processes, printing standards, and instructor calendar with corporate objectives and strategies.
Conducted Q/C Competency Assessments and implemented safeguarding documentation for historical referencing.
Ensured classroom and course material availability and readiness, as well as student and instructor accommodations.
Supported the U.S. Region training requirements for LMS users and department personnel as well as HR issues.
Baker Hughes (Formerly BJ Services Company) Ÿ Tomball, XXXXXX
Manager, Training Administration Jul 2010 Nov 2012
Supported the Director of Training and 6 Department Managers, overseeing administrative support for the Training Department and ensuring all materials and documentation were completed accurately while meeting deadlines.
Responsible for company credit card with a $1M credit limit.
Submitted monthly training reports, developed and maintained annual training calendars, assessed internal resources and competencies for mounting training sessions, and processed invoices through SAP accounting system billing training charges to domestic and international locations.
Training Administrative Assistant/Training Administration Supervisor Nov 2002 Jun 2010
Oversaw performance of training coordinators and training assistants in executing training plans and programs and supporting LMS contacts for company personnel.
Prepared training calendar based on district requests ensuring that internal resources can meet training requirements.
Provided accounting support in billing training charges to appropriate domestic and international district/offices.
Reviewed and audited bills and accounting reports for submission to senior management.
Administrative Assistant/Senior Administrative Assistant/Region Coordinator May 1994 Oct 2002
Education
DEL MAR COLLEGE Ÿ Corpus Christi, XXXXXX | LONE STAR COLLEGE Ÿ Houston, XXXXXX
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