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Dedicated and accomplished Resident Director with a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations within a variety of environments. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in building effective teams and implementing innovative processes.
Student Affairs Microsoft Office Suite Higher Education Industry Attention to Detail
Student Counseling/Coaching Crisis Management Vendor Management Process Improvement
Budget Development Complaint Investigations Program Management Student Event Coordination
Master s in Public Administration, Student Affairs, Southern Utah University, Cedar City, UT
Bachelor s Degree, Sociology, Southern Utah University, Cedar City, UT
Directed day to day operations within a 700-person co-ed residence hall which required supervising a team of 14 and ensuring standard operating procedures are followed
Created comprehensive standard operating procedures, coordinated weekly staff meetings, and implemented resident recognition activities
Played a lead role in managing a budget of over $20,000 in addition to performing detailed investigations of resident complaints
Provided guidance/coaching to resident s regarding conduct and personal rights, conducted formal hearings, and supported facilities operations
Supported student academic and emotional needs which included assisting incoming freshmen with registration, providing intervention services, and managing campus diversity and awareness activities
Instrumental in counseling multi-cultural students, led the coordination of recruitment and admission events, and consistently build positive relationships with students, co-workers, and members of school administration
Elected to represent Graduate students within the college during a variety of outreach initiatives along with creating bills on behalf of student groups for funding
Completed lobbying within the university for the passage of bills and resolutions, research bill specifications, and worked closely with school leadership
Managed the planning and coordination of international student events which were centered on educating students on employment, health insurance, taxes, and university resources
Worked with the career office in order to create workshops for students, updated the International Student Facebook page, and planned fall/spring student orientations
Successfully planned several large-scale events which included a snowboarding trip for 30 students and a food fair which was attended by over 1,000 students
Additional Roles with Southern Utah University Include: Passport Guide (2013-2014) and Orientation Leader (2012-2014)
Member, NASPA, Student Affairs Administrators in Higher Education, 2014-Present
Member, NODA, National Orientation Director Association, 2015-Present
Member, ASCA, American School Counselor Association, 2015-Present
Member, Alpha Kappa Delta, International Honors Society
Member, Omicron Delta Kappa, National Leadership Honor Society
Member, Pi Alpha Alpha, Honor Society for Public Affairs
Hiring Agent Name
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in Strategic Leadership roles with experience in managing daily operations within co-ed residence halls, completing detailed investigations, and coordinating innovative student events. In addition, I have strong experience in interacting positively with others and creating more efficient processes.
To complement my professional experience, I also possess stellar interpersonal and communication skills with a strong educational background which includes a Master s Degree in Public Administration with a focus in Student Affairs.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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