Experienced Medical Professional with 15+ years of experience and a significant background in progressive administrative and nursing roles within the medical industry. Experienced in reviewing complex patient cases, supervising nursing staff members, and managing large-scale change initiatives. Equipped with a keen ability to manage projects, implement process improvements, and foster positive rapport with vendors, patients, co-workers, and members of executive management.

Healthcare Administration Project Management Training / Development Kaizen Methodologies

HIPAA Regulations Change Management Team Leadership Case Management

Process Improvement Discharge Planning Emergency Management Medical Chart Management

Complex Problem Solving Bedside Manner Organizational Planning Lean Methodologies

  Direct day to day nursing operations within a fast-paced hospital environment with a concentration on increasing productivity and patient satisfaction levels

  Triage/assess incoming patients within the emergency department, obtain detailed patient medical history, and implement comprehensive treatment plans

  Act as Charge Nurse within the department which requires monitoring complex patient cases, supervising nursing staff members, and handling administrative functions

  Utilize superior communication and interpersonal abilities to maintain positive relationships with patients, nursing teams, and hospital administration

  Oversee administrative and nursing functions within an emergency department which requires assessing incoming patients and supporting administrative operations

  Consistently monitor patients for changes in medical status, provide training and supervision to nursing team members, and diffuse escalated patient issues

  Maintained an expert level knowledge of both state and federal medical regulations, ensure standard operating procedures are followed, and handle safety related incidents

  Supported nursing operations within a quickly growing emergency department which required assessing patients, administering medication, and performing medical procedures

  Coached patients on treatment and/or discharge plans, cared for complex wounds, and managed IVs and/or feeding tubes

  Provided nursing services to a variety of medical facilities with a focus on emergency departments and intensive care units

  Managed complex patient cases, developed comprehensive treatment plans, administered medication, and updated patient medical records

Additional Professional Experience Includes: Phlebotomist/Patient Care Technician/Registered Nurse, Greenville Hospital System (1997-2004)