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Sales & Service Delivery | forecasting, Point of Sale Analysis | Communication | Relationship Building | Customer Service Critical Thinking | Leadership | Problem Solving | Teamwork | Consulting | Analytical Thinking | Business Acumen | MS Office
Focused, ambitious and confident professional with a strong career background comprised of success in tracking retail sales at a consumer level. Skilled in effectively matching goals based on sales forecasts, competitor comparisons, adjustments and pricing schedules. Seamlessly mesh personal and organizational objectives in order to work towards success. Adept in developing, organizing and managing business and associated risks. Call on strong attention to detail and consultative acumen to liaise with and foster relationships with individuals and groups at all levels, including management. Possess an innate ability to build positive relations, stemming from a strong educational focus in communications and a competitive mindset. Able to offer support in completing projects in deadline-driven settings. Comprehend the intricate working partnerships amongst clients, managers and sales experts. Align all daily operations with best practices and corporate standards. Promoter of a positive company image rooted in professionalism and commitment. Deliver results consistently, both individually and as a team member. In search of a challenging and exciting new role that will allow for continued use of skills and deliver professional development opportunities.
Served in a Retail Support Manager capacity with an emphasis on delivery of caliber customer support, sales guidance and professional consulting
Oversaw all facets of the Ft. Lauderdale/Miami-Dade market, comprised of 95 accounts across a 30-day rotation
Spearheaded the coordination of sales and training events to demonstrate offerings to customers and garner revenue
Established and sustained lasting business relationships within multi-million dollar portfolios between store staff members and client management personnel; sought to effectively execute sale goals with success
Conducted sales courses and consumer training classes based on field expertise
Worked diligently to steadily surpass sales goals through selling merchandise for the most well-known department store in the U.S.
Managed inventory control functions, as well as fulfillment of special requests from customers
Fielded repair shop orders with national vendors; delivered technical information regarding equipment, ordered parts, returns and special-order details
Founded and maintained a highly loyal customer base; boosted sales by paying attention to each and every customer
Exceeded monthly goals measured by five main Metrics: SPP Protection Plan, Sales per Hour (SPH), credit applications, Protection Agreements (PAs) and accessories
Acted in a pivotal role as a member of the Brand Central sales team
Service & Sales, Panzer Inc., 2009
Service & Sales, Dixon Brothers Inc., 2004 to 2009
Bachelor s Degree, Xxxxxx International University (Graduation Date: May 2019)
Associate of Arts, Mass Communications, Xxxxxx College, May 2017
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