Personable and outgoing professional seeking a challenging role at the new Hobby Lobby store.

  Stellar listening, verbal communication and interpersonal skills to gain the trust of customers.

  Nearly 15 years of valuable, hands-on customer service experience in a retail environment.

  Creative professional with a genuine passion and interest in art and custom picture framing.

  Solid time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Outlook, Cerner, Citrix and retail Point of Sale systems.

Customer Service Experience:

  Built and maintained rapport with customers to gain their trust, confidence and respect.

  Educated customers about framing design, conservation quality materials and many other services. 

  Collaborated effectively with a diverse team of personnel in a dynamic and fast-paced setting.

  Maintained diplomacy and tact when speaking with frustrated or irate customers.

  Listened attentively to identify customer concerns and work to find a viable solution.

  Performed merchandising and stocking chores in a safe, accurate and timely manner.

Artistic Experience:

  Created hand-painted, kiln fired designs as well as custom picture frames.

  Shipped more than 80 original designs on ceramic tile to clients remodeling their kitchens and bathrooms. 

  Designed, matted, mounted and framed a diverse assortment of artwork and needlework pieces. 

  Enjoyed mounting shadowbox items, including insects, sports jerseys, lace items and military garb.

  Recorded framing related measurements and worked with fractions of an inch.

  Increased customer base by offering specially-ordered and hard to find art supplies.

  Helped to organize local art exhibits.

Bachelor of Fine Arts (BFA), with a minor in Biology, Converse College Spartanburg, SC

Clinical Support Specialist, CVS/Specialty Infusion Services Asheville, NC Feb. 2016-July 2016

Certified Pharmacy Technician, Mission Hospital Asheville, NC 2008-June 2016

Certified Pharmacy Technician, CVS Pharmacy Asheville, NC 2003-2008

Sole Proprietor, Sallymanders Tiles Asheville, NC 1996-2015

Contract Work Tile Painter, Ceramic Tile Studio  Alexandria, VA 2000-2003

Custom Picture Framer, Frame It To A T Asheville, NC 1997-2000

Custom Picture Framer, Creative Workshop Gainesville, FL 1995-1996

Department Manager, Artist Supplies, Ben Franklin Crafts Pocatello, ID 1993-1995 

Asheville Buncombe Community Christian Ministries and Mission Trip to Quito, Ecuador

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am a personable and outgoing professional with stellar listening, verbal communication and interpersonal skills to gain the trust of customers. I have nearly 15 years of valuable, hands-on customer service experience in a retail environment. I am also a creative professional with a genuine passion and interest in art and custom picture framing. Additionally, I boast solid time management, attention to detail and organizational skills, including prioritizing tasks. Among my additional qualifications:

  Built and maintained rapport with customers to gain their trust, confidence and respect.

  Educated customers about framing design, conservation quality materials and many other services. 

  Collaborated effectively with a diverse team of personnel in a dynamic and fast-paced setting.

  Created hand-painted, kiln fired designs as well as custom picture frames.

  Shipped more than 80 original designs on ceramic tile to clients remodeling their kitchens and bathrooms. 

  Designed, matted, mounted and framed a diverse assortment of artwork and needlework pieces. 

  Enjoyed mounting shadowbox items, including insects, sports jerseys, lace items and military garb.

  Recorded framing related measurements and worked with fractions of an inch.

  Helped to organize local art exhibits.

As your employee, you will find me to be a team player committed to exceeding your performance goals. I have no doubt that I would be a valuable asset to your school, and look forward to interviewing with you in the near future.

Sincerely,

Sally Rhett

828-335-7203