• Dynamic Sales / Marketing Executive who makes profit-focused decisions to reflect positively on multi-state territory development, new business, and operational initiatives in alignment with a company s vision, value, and goals, and who works to attain a competitive advantage and generate robust growth via critical thinking talents for stellar results.
• Visionary Professional who rises above sales challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios to optimize resources and reach high profit and productivity levels, as well as independently resolving in-depth issues with internal and external business parties to boost key success.
• Excellent Communicator who develops synergistic relationships with senior-level decision-makers, sales / business staff, and clients / customers; who leads peers by example and with integrity to inspire confidence and forge strong teamwork; and who guides the reorganization of divisions and programs to aggressively expand sales force capability.

Territory Vice President

• Capitalize on the opportunity to lead forward-thinking companywide initiatives across Memphis- and New Orleans-based locations, including concurrently developing strategic business operations in Jackson, MS and Little Rock, AR.
• Spearhead profit-focused territory financial evaluation, new marketing program development / launch, and key account analysis for marketing expansion campaigns, including using business development skills, proven industry knowledge, and effective troubleshooting and research talents to prepare business plans and marketing projections.

  Compiled the best EBITDA margin in the U.S. in 2016.

  Recognized for the highest profit margin of any location in 2016.

  Analyze economic / demographic forces while complying with sales goals.

  Increase rapport with client base and analyze the competition to boost results.

  Currently support the opening of new branches in Jackson, MS and Baton Rouge, LA.

Director of National Accounts Service (2013 2016)

• Strategically steered national account management initiatives with responsibility for 500+ high-profile commercial customers (i.e. Target, Petco, Dollar General, Starbucks) across 83,000+ locations, including developing and implementing key strategies and sales management directives to set standards of excellence, productivity, and quality.
• Expertly recruited, trained, mentored, and managed quality-oriented branch and sales staff, along with maintaining responsibility for total national budgeting and financial profit / loss, as well as all sales / marketing of U.S.-based sites.
• Built solid client relationships by managing contracts to ensure highest levels of service and renewed business proposals.

  Led teams to generate $53+ million in annual revenue.

  Improved annualized cancellation rate to 0.79% from 1.61% in 2014.

  Achieved the department s best retention in its history in 2014 with the highest dollar growth.

  Generated the largest dollar growth in reoccurring revenue of 16% in 2014 versus -9.40% in 2013.

Region Manager Central Commercial Region (2012 2013)

• Utilized broad scope of industry knowledge toward directing high-volume Central Commercial Region operations, including managing all aspects of business across competitive Memphis, Nashville, St. Louis, Chicago, and Detroit areas.
• Actively called on prospective key accounts to analyze their operations and determine pest control service requirements, including using innovation and core business planning skills to develop concepts and prepare proposals.
• Demonstrated sharp analytical abilities toward accurately preparing annual and semi-annual district-wide budgets.

  Recognized as the only region to exceed the company s profit plan in 2013.

  Successfully generated $16 million in annual revenue across the competitive 4-state territory.

  Served as the go-to innovator, program developer, and pioneer of all marketing, advertising, promotional, merchandising, product development, and / or concept re-imaging initiatives in alignment the company s brand.

Branch Manager Memphis Commercial Branch (2010 2012)

• Maximized bottom-line performance by developing new business strategies, including restructuring budgets, setting goals, implementing cost controls, and coordinating facility and fleet maintenance in alignment with branch objectives.
• Led long- and short-term management decision-making, sales, and marketing efforts while actively promoting growth.
• Recruited, trained, mentored, and managed a customer service-driven team of 2 sales representatives and 5 technicians.

  Successfully generated $5+ million in revenue annually.

  Continually upheld high levels of customer satisfaction and increased commitments.

  Recognized as the #1 highest profit margin branch, including consistently exceeding monthly sales budget.

Branch Manager Xxxxxx, XXXXXX Branch (2010)

• Drove business growth for a high-volume Xxxxxx, XXXXXX branch, including using comprehensive knowledge of multi-site branch operations to train, mentor, and manage team members tasked with meeting or exceeding branch goals.

  Exceeded both revenue and profit plan in 2010.

Additional Professional Roles Held with Terminix International:

Branch Manager Northern California Region (2005 2010)

Branch Manager Stone Mountain Branch (2004 2005)

Branch Manager Dothan Branch (2003 2004)

Branch Manager Trainee (2002 2003)

Bachelor of Arts in History

Excellent Professional References Provided Upon Request