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Yyyyyy x. yyyyyy
- 148 5th Ave. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Administrative Assistant Manager
Qualifications Profile
Highly self-motivated and results-driven administration professional with more than 9 years providing high-performance customer service, office and staff administration, and operations support in the healthcare, telemarketing, media, and hospitality industries.
Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-xxxxxxced work environments.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Excellent interpersonal communication skills the forge teamwork with colleagues across diverse ethnicities.
Key Expertise
Customer Service Management
Process/Workflow Improvement
Inter-Office Coordination
Policies & Regulatory Compliance
Crisis Management Support
Fundraising Management
Staff Supervision & Training
Office & Staff Administration
Confidential Records & Document Management
Relationship Management (Customers, Stakeholders, Suppliers, & Public)
MS Office (Word, Excel & Outlook)
Professional Experience
Office Administration
Provided administrative and secretarial support in completing office and legal documentation, responding to client calls, distributing incoming mail to their proper addresses, organizing files and confidential documents, operating office equipment, and managing task schedules for drivers, messengers and clerical support staff.
Processed documents using MS Words, Excel, and emails using Outlook.
Arranged logistics for comxxxxxxny-sponsored events and meetings.
Healthcare Service Management
Assisted assigned xxxxxxtients and consumers with daily living skills, performing light housekeeping duties such as cooking, cleaning, transportation support, and medication administration.
Completed daily xxxxxxperwork and time-sensitive reports, maintaining and updating health and progress records of client development, ensuring compliance with doctors prescriptions and appointments.
Customer Services and Sales Support
Administered political fundraising initiatives and programs, processing xxxxxxyments and donations over the phone within compliance of HIPXXXXXX
Scheduled appointments, provided sales administration support, and processed customer service calls in compliance with service quality standards.
Work History
Direct Care Staff, Alliance for Behavioral & Developmental Disabilities May 2015 Present
Team Member, InfoCision Oct 2013 May 2015
Position Title? Don Services Jul 2014 Jan 2015
Temp, Account Temps May Sep 2013
Temp, Bright Services Mar May 2013
Position Title? Dairy Queen Jul 2011 Feb 2013
Secretary, Student Cooperative Council Jan May 2011
Position Title? K-Ve-T Mar May 2013
Intern, National Association of Hisxxxxxxnic Publications Jun Aug 2010
Team Member, Shenandoah Valley Cinemas Aug 2007 Sep 2009
Education & Credentials
B.A. in Political Science, LOCK HAVEN UNIVERSITY Ÿ Lock Haven, XXXXXX (2012)
Professional Development
Medication Administration Certified | CPR Certified
Safe Crisis Management Training
Professional Affiliations
President: Lock Haven College Democrats | Recording Secretary: Sigma Kapxxxxxx Sorority
Vice President: Xxxxxxn-Hellenic Council | Member: Democratic Gain | Xxxxxx County Democratic Women
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