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Gresham, OR 97080 │ (xxx-xxx-xxxx │ abc@xyz.com
Seeking Full-Time Administrative / Office Operations Role
Administrative / Business Operations Support │ Multi-Project Management
Billing │ Bookkeeping │ Accounts Payable / Receivable │ Payroll │ Inventory Control
New Business Development │ Sales / Marketing Support │ Bids / Proposals │ Client Relations
Office Management │ Team Building / Training │ Documentation / Recordkeeping │ Compliance
Ambitious Self-Starter who rises above challenges to achieve winning business outcomes, including quickly adapting to evolving scenarios to reach high productivity levels, as well as independently resolving in-depth issues. Top Performer with superior attention-to-detail who has been continually commended for an ability to maintain poise in difficult situations. Excellent Communicator who builds synergistic relationships with executives, business staff, and clients / customers while exhibiting strict confidentiality at all times and excelling in fast-paced autonomous and / or collaborative work environments.
Professional Experience
Assistant Director Bella Institute School of Cosmetology 2012 Present
Capitalize on the opportunity to support forward-thinking business operations, including managing accounts, assisting with marketing, managing sales, and leading receptionist teams in meeting goals.
Manage bookkeeping, accounts payable / receivable, payroll, and license renewal processes, including consistently adhering to regulatory agencies while ensuring core documents are updated as required.
Coordinate basic website updates, along with collaborating in web design and template development.
Customer Service Representative Netflix 2010 2012
Strategically steered solutions-focused customer service within a fast-paced environment, including providing details regarding service, as well as assisting with customer billing, shipping, and disc issues.
Customer Service & Sales Representative ServiceMaster Building Services 2008 2010
Maximized bottom-line performance by actively generating new accounts via targeted cold calling, relationship building, and referrals, including writing and presenting bids and proposals to clients.
Built and sustained lucrative relationships among 70 client accounts, including facilitating all facets of customer service, product inspection, new business / revenue development, and contract negotiations.
Demonstrated proven talent as a go-to ambassador to the North Clackamas Chamber of Commerce.
Utilized broad scope of industry knowledge as a Safety Committee Member for key workplace safety.
Office Clerk Thermo Industries, Inc. 2007 2008
Ensured seamless operations by handling wide-ranging administrative tasks within a time-sensitive environment, including creating invoices and production orders, tracking production and shipping, cost-effectively ordering office supplies, handling billing, and troubleshooting hardware and software.
Customer Care ACS 2006 │ 2008
Optimized administrative / operations efficiency by quickly and professionally handling a high volume of customer telephone calls, including troubleshooting and resolving key issues as necessary.
Regularly handled escalated concerns and / or difficult calls with a calm and friendly disposition.
Book Seller Barnes & Noble 2005 2006
Delivered a superior retail experience for customers while proactively responding to and / or resolving customer concerns by maintaining an in-depth knowledge of book locations, subject matter, departments, age group preferences, and up-to-date information on current events and local activities.
Applied strong leadership talents toward managing a popular in-store book club with great success.
Character Greeter Walt Disney World 2004
Continually promoted an exceptional guest experience, including resolving guest concerns while controlling crowds and adhering to protocols for safe, secure interactions between characters and guests.
Technical Summary
Microsoft Office │ Intuit QuickBooks │ Shortcuts Software │ SMART Software │ 10-Key │ Windows XP-10
Yyyyyy x. yyyyyy
Gresham, OR 97080 │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.
To acquaint you with my background, I offer cross-functional experience in Administrative / Business Operations Support, Multi-Project Management, Bookkeeping, Billing, Accounts Payable / Receivable, Payroll, and Inventory Control. I am also highly skilled in Office Management, Team Building / Training, Documentation / Recordkeeping, Compliance, and Client Relations. Furthermore, I demonstrate proven talents in New Business Development, Sales / Marketing Support, and Bids / Proposals.
Currently, as an Assistant Director for the Bella Institute School of Cosmetology, I successfully support all forward-thinking business operations, including managing accounts and leading receptionist teams in meeting goals. Within this role, I also expertly coordinate and manage bookkeeping, accounts payable / receivable, payroll, and license renewal processes to achieve business objectives.
A sample of my accomplishments include:
Coordinating basic website updates.
Consistently adhering to regulatory agencies.
Ensuring all documents are updated as required.
Collaborating in web design and template development.
Assisting with business marketing and managing lucrative sales.
Demonstrating talent with 10-Key Touch, Microsoft Office, and Intuit QuickBooks.
As this is just an example of my abilities, please refer to my enclosed resume for additional experience.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
Gresham, OR 97080 │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title ] position available within your company. Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.
As previously discussed, I am a customer service-focused team player who offers cross-functional experience in Administrative / Business Operations Support, Multi-Project Management, Bookkeeping, Billing, Accounts Payable / Receivable, Payroll, and Inventory Control. Please recall that I am also highly skilled in Office Management, Team Building / Training, Documentation / Recordkeeping, Compliance, and Client Relations. Furthermore, I contribute proven talents in New Business Development, Sales / Marketing Support, and Bids / Proposals.
Throughout my career, I have excelled in progressive administrative / operations, customer service, office support, and sales roles for various high-profile employers where I demonstrated my myriad of professional talents toward coordinating and managing key business office efforts, quickly adapting to evolving scenarios to reach high productivity levels, and applying superior attention-to-detail and sharp analytical abilities toward completing tasks in fast-paced, deadline-driven environments. I also consistently achieved recognition for high levels of customer satisfaction due to job performance excellence, and for maintaining a calm and friendly disposition within escalated and / or difficult situations. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed During Your Interview ] For the sum of these reasons, I am confident that I can attain success in a rewarding [ Insert Job Title ] role within your company.
I look forward to hearing a positive response from you, and thank you again for the personal interview.
Sincerely,
Yyyyyy x. yyyyyy
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